What are the responsibilities and job description for the Desk Coordinator position at Mass General Brigham?
Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Per Diem, Evening Shift
Job Summary
Under the supervision of the Support Services Supervisor, coordinates, dispatches and schedules patient transport, messenger, and Laundry Services. Responds and follows up all patient issues via Host Line. The department’s hours of operation is from 7:00 a.m. – 11:30p.m., Sunday through Saturday including holidays.
Qualifications
Required: - Ability to read and communicate effectively in English. Ability to withstand the pressures of continual deadlines and receipt of work with variable requirements. Ability to work independently. Ability to work as a team player. Ability to concentrate and maintain accuracy in spite of frequent interruptions. Ability to be courteous, tactful, and cooperative throughout the working day. Computer knowledge, ability to quickly gain competency in various software applications including hospital specific software applications. - High School graduate or equivalent, with additional computer applications training and supervisory or managerial courses necessary. Minimum of 1-year supervisory experience and customer service training preferred.
Additional Job Details (if Applicable)
Additional Job Description
Remote Type
Hybrid
Work Location
81 Highland Avenue
Scheduled Weekly Hours
0
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Per Diem, Evening Shift
Job Summary
Under the supervision of the Support Services Supervisor, coordinates, dispatches and schedules patient transport, messenger, and Laundry Services. Responds and follows up all patient issues via Host Line. The department’s hours of operation is from 7:00 a.m. – 11:30p.m., Sunday through Saturday including holidays.
Qualifications
Required: - Ability to read and communicate effectively in English. Ability to withstand the pressures of continual deadlines and receipt of work with variable requirements. Ability to work independently. Ability to work as a team player. Ability to concentrate and maintain accuracy in spite of frequent interruptions. Ability to be courteous, tactful, and cooperative throughout the working day. Computer knowledge, ability to quickly gain competency in various software applications including hospital specific software applications. - High School graduate or equivalent, with additional computer applications training and supervisory or managerial courses necessary. Minimum of 1-year supervisory experience and customer service training preferred.
Additional Job Details (if Applicable)
Additional Job Description
Remote Type
Hybrid
Work Location
81 Highland Avenue
Scheduled Weekly Hours
0
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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