What are the responsibilities and job description for the Lead Medical Assistant position at Mass General Brigham Medical Group?
About Us
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are located at 100 Cummings Center, Beverly, MA. As a Family Medicine office, we provide physical examinations, routine health screenings, and preventative care for all ages, from infants through adults.
The Opportunity
We are seeking a full time, 40-hour Medical Assistant Lead to support our Family Medicine practice Monday through Friday from 8:30 AM–5:00 PM.
The role is a vital member of the care team, responsible for exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice Manager. In addition to performing the duties of a Medical Assistant, the position serves as a role model and resource for site staff. Acting as a liaison between the site-based clinical staff, the Practice Manager, and the Medical Director or Physicians. The Lead facilitates office-wide communication, coordinates new clinical initiatives, and addresses clinical issue resolutions to enhance operational efficiency.
Essential Functions:
-Assists in complex office-based procedures and provides clinical oversight for quality control programs.
-Provide leadership to the medical assisting team, including training, mentoring, and performance guidance.
-Assign tasks and responsibilities to team members, ensuring proper workload distribution and effective utilization of resources.
-Foster a positive and collaborative team environment, promoting teamwork and professional growth.
-Coordinate patient flow, ensuring timely and efficient delivery of care.
-Assist with patient intake, including obtaining medical history, vital signs, and preparing patients for examination.
-Participates in the interview process for new MAs and serves as a preceptor for new hires or students, supervising clinic support staff and creating coverage schedules for the MA team.
-Assists with competency assessment for other MAs and provides input on performance evaluations.
Qualifications
Education
High School Diploma or Equivalent required
Licenses and Credentials
- Certified Medical Assistant required
- Basic Life Support [BLS Certification] preferred
Experience
Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks 3-5 years required
Knowledge, Skills and Abilities
- Strong leadership and team management skills.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Ability to take vital signs, manual blood pressure, and collect blood samples and other specimens.
- Excellent interpersonal and communication skills, both written and verbal.
- Attention to detail and strong organizational abilities.
- Ability to multitask, prioritize, and adapt in a fast-paced healthcare environment.
- Knowledge of HIPAA and other privacy and security regulations.
Epic experience preferred
Job Type: Full-time
Pay: $24.25 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $24 - $35
