What are the responsibilities and job description for the Manager Case Management position at Mass General Brigham Community Physicians, Inc.?
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Primary Responsibilities:
- Provide day-to-day supervision to Case Managers and interns/students as appropriate.
- Ensure staff complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.
- Review daily referrals and screenings of patients
- Audit case file on a regular basis for completeness and accuracy.
- Assist in discharge planning as required.
- Serves and protects the care management program by adhering to professional standards, care management policies and procedures, federal, state, and local requirements, and NCQA compliance.
Qualifications
Qualifications:
Bachelor's Degree Nursing required or Master's Degree Social Work required
Licensed Independent Clinical Social Worker (LICSW) State License in MA and NH required or Registered Nurse (RN) State License in MA and NH required
3 years supervisory or management experience with professional staff in a healthcare setting required
3 years of experience in case management, utilization review, or discharge planning required
Additional Knowledge, Skills and Abilities:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.- Strong analytical ability, critical thinking and processing skills.
- Strong customer and interpersonal skills.
- Strong teamwork skills.
- Excellent organizational and communication skills.
- Ability to deal with rapid changing health care environment and Requires excellent interdisciplinary team collaboration skills.
Additional Job Details (if applicable)
Schedule and Work Model:
Full-time, Monday through Friday, standard business hours.
Hybrid work Model: Approximately 2-3 days per week on-site at Wentworth Health Partners practice sites in New Hampshire and southern Maine and approximately 2-3 days remote from home.
On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams Video is required and must be accessed using MGB-provided equipment.
Remote Type
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At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Benefits:
Vacation & Paid Time Off, Health Insurance, Retirement PlanSalary : $58,656 - $142,449