What are the responsibilities and job description for the Food Service Worker position at Mass General Brigham and Careers?
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Food Service Worker performs a variety of functions related to the safe assembly, distribution and service of food for Hospital patients, visitors and staff.
Does this position require Patient Care? No
Essential Functions
- Attends department meetings, monthly in-services, training classes, etc as assigned.
- Anticipates and meets customer needs; takes appropriate steps to rectify issues.
- Maintains cleanliness of work areas.
- Maintains cleanliness and sanitation of department equipment.
- Demonstrates a positive and friendly attitude.
- Adheres to all HACCP standards.
- Alerts supervisor to any concerns, discrepancies, product shortages, etc.
- Actively supports and upholds department goals to maintain or improve operations and customer satisfaction.
- Works in various tray line, cafeteria and kitchen positions. Sets up and stocks food station for meal service. Assembles patient trays and delivers trays from patient rooms.
- Cleans station, equipment, and floors at the end of each meal.
- Position may include operating dish machine, trash compactor, mopping floors.
- Prepares additional food items for patient tray line.
- Regularly works on sanitation projects assigned by manager.
- Assists with training of new employees as well as cross training of fellow employees.
Qualifications
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Knowledge, Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English (exception is the pot-washer position).
- Must be able to communicate in English (exception is the pot-washer position).
- Must be able to juggle multiple tasks in a fast-paced environment.
- Work requires ability to push trucks and carts with food and supplies.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
Grade
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Salary : $18 - $24