What are the responsibilities and job description for the Network Engineer position at Masis Professional Group?
One of our leading auto insurance client is seeking a Network Engineer for a Permanent full-time position.
Essential Job Functions:
- Oversee day-to-day operations of IT (incident management, problem management, change management, vulnerability management, monitoring, etc.
- Resolving requests and incidents with a high sense of urgency, Prioritization and taking ownership.
- Ongoing support for network upgrades, repairs, and new hardware implementation throughout the infrastructure.
- Maintain Metrics and ticketing system and produce ongoing reports to business leads
- Ability to handle emergencies during non-business hours, including on-call, evenings, and weekends.
- Responsible for development, documentation, and maintenance of information security policies, procedures.
- Manage vendor and Procurements of hardware and softwares
- Collaborate with business units and teammates to identify, prioritize, plan, and implement continuous service improvement opportunities
- Oversee the organization’s cyber security training program for end-users
- Support IT audits and documentation as required
- Perform other duties as assigned.
Experience/Qualifications:
- Four-year degree in a technology field or equivalent working experience
- 5 years in expert experience in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, Phone System, Storage Network, Help Desk Support, Daily Backup).
- Expert experience in one or more in network devices and infrastructure like Palo Alto networks, Juniper or Cisco and windows servers.
- Expert experience of TCP/IP, Routing, VPN, LAN/WAN topologies, Active Directory, backups, and disaster recovery.
- Expertise in Diagnose, troubleshooting, and resolve in routing, firewalls, switches Windows and Mac is required.
- Experience with network security and monitoring tools like Datadog, SolarWinds etc
- Problem solving skills and ability to work under pressure
- Hands-on experience within a multi-location environment
- Team player with a high level of dedication and commitment to excellence.
- Excellent written and verbal communication skills are required
- Working Knowledge of one of the cloud AWS or GCP or Azure is required
- Technical certification in Cisco/Security/Windows or any relevant field is a plus.
Benefits
- Comprehensive health benefits including medical, dental and vision coverage
- Generous paid time off (PTO days, sick days, and holidays)
- Flexible spending options with FSA & HSA plans
- Life and AD&D insurance
- 401(k) with company match
- Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
- 24/7 Employee Assistance Program (EAP) for employees and their families
- Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
- Fun, engaging in-office events that support our culture
Schedule: We offer flexible work hours between 8:00 AM and 5:00 PM, with options like 8–4, 8:30–4:30, or 9–5. We do our best to support individual preferences, though schedules may be adjusted as needed to ensure strong coverage and teamwork.
We also offer a hybrid schedule: team members work onsite four days a week and can work remotely one day a week.
Salary : $80,000 - $100,000