General Manager

General Manager – Industrial Boiler Parts & Service Operations

Location: Las Vegas, Nevada

Industry: HVAC / Mechanical Services / Boilers

Employment Type: Full-Time

Pay: Salary 130-150k Bonus / Vehicle Allowance

About the Role

We are working with a leading industrial boiler solutions provider to hire an experienced General Manager (GM) to oversee operations at their Las Vegas location. This role is ideal for a proven leader with strong experience in boiler parts sales, customer service, and operational management.

The GM will guide and develop a high-performing team, strengthen customer relationships, drive sales growth, and ensure operational excellence across the business unit. This individual will champion a safety-first culture and play a key role in nationwide growth and strategic expansion.

Key Responsibilities

• Lead all business unit operations with a focus on boiler parts sales growth, customer service, and team performance.
• Create a culture centered on safety, quality, employee engagement, and strong financial results.
• Oversee staffing needs: hire, train, mentor, and retain top talent.
• Set performance expectations, conduct reviews, and support employee development.
• Engage directly with customers to prospect, expand accounts, and close new business, meeting or exceeding sales targets.
• Evaluate and improve business processes; ensure KPIs align with organizational goals.
• Review operational indicators (safety, quality, order activity, fulfillment, etc.) to measure performance and progress.
• Participate in monthly performance reviews and provide analysis on results, gaps, and improvement plans.
• Ensure annual operational and financial objectives are achieved.
• Perform additional duties aligned with senior leadership direction.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field (MBA is an asset).
• Strong understanding of the boiler, HVAC, or industrial services sector, particularly within parts sales.
• 7–10 years of progressive leadership experience within sales or operations.
• Proven ability to drive revenue growth, support customer retention, and lead high-performing teams.
• Experience managing P&L, developing KPIs, and executing against financial/operational targets.
• Demonstrated ability to build strong customer relationships and deliver exceptional service.
• Skilled in hiring, coaching, and developing employees; strong focus on safety and engagement.
• Experience leading process improvements and organizational change.
• Proficiency with Microsoft Office; ERP/CRM experience (IFS or ADP is an asset).
• Strong financial acumen, communication, and negotiation skills.

Why This Opportunity?

• Lead a growing business unit within a specialized, high-demand industrial sector.
• High visibility role with influence over strategic, operational, and commercial outcomes.
• Opportunity to shape a team, improve processes, and drive significant nationwide growth.

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