What are the responsibilities and job description for the Bilingual Human Resources Generalist position at Masis Professional Group?
We are looking for a Human Resources Generalist to support our Food Manufacturing client in Newburyport, MA.
The Human Resources Generalist will provide comprehensive support to employees, with a strong focus on HR operations, payroll and benefits administration, employee relations, and day-to-day employee assistance. The ideal candidate will be approachable, organized, customer-service driven, and administratively strong with HR processes and compliance requirements.
KEY RESPONSIBILITIES:
- The Human Resources Generalist will serve as the first point of contact for employee inquiries regarding HR policies, payroll, benefits, timekeeping, and company programs.
- Support recruitment efforts by coordinating job postings, reviewing resumes, screening candidates, scheduling interviews, and assisting with candidate communication to ensure timely and efficient staffing processes.
- Coordinate with temporary staffing partners to process requests, track assignments, and ensure accurate onboarding, timekeeping, and invoicing for temporary employees.
- Partner with supervisors and managers to support staffing needs.
- Provide administrative support for HR and payroll functions, including processing employee changes, maintaining accurate HR records, and assisting with payroll updates and audits.
- Coordinate and support onboarding and offboarding processes, ensuring all required documentation, system entries, and orientations are completed accurately and timely.
- Assist employees with benefit enrollments, changes, and questions, and help resolve issues related to benefits, leaves, and payroll discrepancies.
- Maintain employee files, HR databases, and HRIS systems with high attention to detail and confidentiality.
- Support HR compliance by assisting with internal audits, reporting, and documentation in accordance with federal and state employment laws.
- Assist with employee relations activities by documenting concerns, facilitating communication, and helping foster a positive and respectful workplace.
- Prepare and distribute recurring HR reports (weekly, monthly, quarterly) related to headcount, attendance, and other metrics.
- Provide general support for HR initiatives and communications in a unionized work environment.
- Participate in HR projects and initiatives to improve processes and enhance employee engagement and satisfaction.
- Perform other duties as assigned.
QUALIFICATIONS:
- Bachelor's degree from an accredited university in Human Resources, Business Administration, or related field
- 3 years of experience in a Human Resources role, with a focus on HR administration, compliance, and employee support
- Experience in a manufacturing or similar fast-paced environment preferred
- Bilingual (Spanish/English) required
- Union experience highly preferred
- Available to support shift workers by coming in early or staying later periodically
- Strong proficiency in Microsoft Office Suite and HRIS or payroll systems
- Excellent interpersonal and communication skills, with a customer-service mindset
- Ability to maintain confidentiality, prioritize multiple tasks, and meet deadlines
- Food manufacturing experience a plus
Salary : $65,000 - $85,000