What are the responsibilities and job description for the Casino Host position at Mashantucket Pequot Gaming Enterprise?
Under the direction of the Executive Host, the incumbent develops relationships with gaming patrons by meeting and greeting Foxwoods customers on the gaming Floor to ensure incremental trips and build customer loyalty. Responsible for achieving established annual goals regarding the following: total theoretical revenue and profit, total actual revenue and profit, and new/reactivated player quotas. High school diploma or GED required, with a minimum two (2) years of experience as a Casino Host in a fast paced high volume casino property or (3) years of experience from the Call Center, VIP Services in a high volume casino property, or other high volume fast paced Hospitality or Customer Service setting. Must possess well developed customer relation skills. Ability to communicate with all levels of management. Independent decision-making ability within boundaries of authority. Refined speaking and listening skills. Must be at least 21 years old.