What are the responsibilities and job description for the Automotive Content and Customer Engagement Specialist position at Maserati of Monmouth?
We’re looking for a creative, outgoing, and energetic person to join our dealership team as an Automotive Content Creator & Customer Engagement Specialist.
This position is perfect for someone who enjoys cars, photography, video, social media, and interacting with people. You’ll be responsible for creating high-quality visual content of our inventory while also helping customers get a better feel for our vehicles through photos, videos, live walkarounds, and personal communication.
What You’ll Do
- Take high-quality photos and videos of vehicles for our website, social media, and customers.
- Photograph and showcase new inventory as vehicles arrive at the dealership.
- Create walkaround videos highlighting vehicle features, condition, options, and overall appearance.
- Send personalized photos and videos directly to customers who are interested in a vehicle.
- Participate in and create live video content showcasing vehicles and dealership inventory.
- Interview customers and create engaging customer-focused content, including testimonials and delivery videos.
- Help create social media content for platforms such as Instagram, Facebook, TikTok, and YouTube.
- Communicate with customers in a friendly, professional, and enthusiastic manner.
- Help write simple captions and descriptions for vehicle content.
- Come up with creative ideas for videos, reels, and other dealership content.
- Work closely with the sales team to help generate excitement and engagement around our inventory.
- Make sure vehicles are presented professionally and in the best possible light.
What We’re Looking For
You don’t necessarily need years of automotive experience. We’re looking for someone who is:
- Outgoing, personable, and comfortable talking to customers
- Creative and has a good eye for photos and video
- Comfortable being on camera and/or behind the camera
- Familiar with social media and short-form video content
- Comfortable using a smartphone to take quality photos and videos
- Organized and able to manage multiple vehicles and customers
- Professional, reliable, and energetic
- Passionate about cars or interested in the automotive industry
- Able to work independently while being part of a dealership team
Automotive experience, photography/video experience, or social media experience is a plus — but personality, creativity, and communication skills are just as important.
The Ideal Candidate
You might be a great fit if you’re someone who is always taking pictures, making videos, posting on social media, talking to people, or looking for creative ways to showcase products.
This is a hands-on position where no two days are exactly the same. You’ll be out on the dealership lot, around vehicles, working with customers, creating content, and helping our inventory stand out online.
If you’re outgoing, creative, love cars, and know how to make great content, we want to hear from you!
Pay: $40,000.00 - $80,000.00 per year
Work Location: In person
Salary : $40,000 - $80,000