What are the responsibilities and job description for the Operations Manager position at Maschio's Food Service?
Position Summary:
The Operations manager is a key leadership position responsible for supporting the successful management and daily execution of a K–12 school nutrition program. This position works closely with the Director and school district leadership to ensure that meals are prepared and served safely, efficiently, and in accordance with USDA National School Lunch Program (NSLP) requirements, applicable state regulations, district standards, and established operational procedures.
Essential Duties and Responsibilities: Include but are not limited to:
- School Nutrition Operations:
- Support the Director in the daily administration and operation of the district's K–12 school nutrition program.
- Assist with maintaining accurate nutrition, menu, production, and program documentation.
- Assist with menu development, menu analysis, recipe standardization, and production planning.
- Operational Leadership:
- Provide direct operational support and leadership to school-based foodservice teams.
- Identify operational challenges and implement practical solutions in coordination with the Director.
- Establish and maintain consistent operating standards across multiple school locations.
- Assist with the implementation of new programs, processes, equipment, menus, and service models.
- Promote a positive, professional, service-oriented work environment.
- Respond professionally to concerns from students, parents, school administrators, and staff.
- Assist with recruiting, onboarding, training, scheduling, coaching, and performance management of foodservice employees.
- Provide ongoing training related to food safety, nutrition, NSLP requirements, production standards, customer service, and operational procedures.
Qualifications:
Required:
- High School Diploma or equivalent; Bachelors Degree in Business Administration or related field preferred.
- Demonstrated knowledge of USDA school meal requirements, nutrition standards, menu planning, and meal pattern requirements.
- Ability to lead, coach, train, and develop foodservice employees.
- Strong organizational, communication, problem-solving, and time-management skills.
- Ability to work in a fast-paced operational environment and respond effectively to changing priorities.
- Proficiency with Microsoft Office and/or foodservice management, point-of-sale, inventory, menu planning, or related software.
Preferred:
- Experience working within the K–12 school nutrition environment and/or USDA National School Lunch Program (NSLP) strongly preferred.
Essential Physical Requirements and Working Conditions:
- Ability to sit or stand in a stationary position.
- Ability to bend and lift up to 40lbs as needed to move objects.
- Work is performed in an office environment.
- This is a full-time position, typically scheduled Monday through Friday, with hours aligned to school operations. Occasional late nights and weekends may be needed to attend events and meetings.
Maschio's Food Services Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization.