Medical Records Clerk

MAS Law | Richardson, Texas
Full-Time | In-Office (No Remote/Hybrid)

About the Role

Are you a highly organized, detail-oriented professional who knows how to manage multiple priorities, stay ahead of deadlines, and follow through until the job gets done?

MAS Law is looking for YOU.

We are seeking a motivated Medical Records Clerk to join our growing team in Richardson, Texas.

For more than 25 years, MAS Law has been dedicated to protecting the rights of individuals and providing professional, responsive, and results-driven personal injury representation.

Our success is built on more than experience. We believe in strong client relationships, attention to detail, teamwork, accountability, and exceptional service.

Our Medical Records Department plays an essential role in keeping our cases moving forward. From obtaining critical medical documentation to coordinating with providers and supporting our legal teams, your work directly contributes to our ability to deliver results for our clients.

When you join MAS Law, you become part of a team that values your contributions, encourages professional growth, and gives you the opportunity to make a meaningful difference.

What You'll Do

• Request and obtain medical records, billing records, and affidavits
• Track outstanding records requests and conduct timely follow-ups to ensure records are received
• Communicate directly with medical providers to obtain records, verify balances, and resolve outstanding requests
• Review incoming medical records and billing documentation for completeness and accuracy
• Upload, organize, and maintain medical records and related documentation in our Neos case management system
• Maintain accurate records of requests, invoices, payments, and outstanding balances
• Manage assigned workloads, tracking reports, and checklists to ensure requests are completed in a timely manner
• Coordinate with attorneys, case managers, and other support departments to ensure necessary medical documentation is available when needed
• Follow established procedures and protocols for records retrieval, organization, and documentation

What You Bring

• Preferred: Prior experience in a personal injury law firm, medical records department, or similar role
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Ability to independently manage a high-volume workload while meeting deadlines
• Strong time management, multitasking, and problem-solving abilities
• Professional demeanor and excellent service skills
• Preferred: Familiarity with Neos case management software

Why MAS Law

• Established, growing personal injury firm with a reputation for thorough case work
• Collaborative in-office culture — you'll work alongside attorneys and staff, not in isolation
• Real opportunity to grow your skills and take on more responsibility as the firm scales

Benefits

• Paid time off and paid holidays
• Health, vision, and dental insurance
• Supplemental insurance options
• 401(k) with excellent company matching

Location & Schedule

This position is based full-time in our Richardson, Texas office. Candidates must be able to work on-site — this role is not eligible for remote or hybrid work.

How to Apply

Interested candidates should submit a resume and brief cover letter describing their relevant experience.

MAS Law is an equal opportunity employer.

Award-winning personal injury law firm serving the community for over 20 years.