Bartender

Marzae Cellar Provisions | Bartender

Position Summary

The Bartender is responsible for delivering exceptional hospitality while serving as an ambassador for Marzae Cellar Provisions. This position focuses on creating an outstanding guest experience while maintaining an organized, efficient, and compliant bar operation.

As an urban winery, our beverage program is wine-forward, complemented by a curated selection of local beer, simple cocktails, and non-alcoholic offerings. The ideal candidate is passionate about hospitality, eager to learn, and excited to make wine approachable through engaging, knowledgeable service.

Reports to: General Manager and/or Front of House Lead

Core ResponsibilitiesGuest Service

• Provide warm, attentive, knowledgeable hospitality to every guest.

• Prepare beverages for: Bar Seating Lounge Area General Dining Area

• Serve all guests seated at the bar/chef's counter.

• Guide guests through the wine list and menu, offering thoughtful recommendations and pairings.

• Translate technical wine knowledge into approachable, engaging conversations.

• Maintain an inviting, clean, and organized bar throughout service.

• Anticipate guest needs and resolve concerns professionally.

Bartending

• Preparing beverages accurately and consistently.

• Following standardized recipes and presentation guidelines.

• Monitoring inventory levels and communicating shortages.

• Restocking wines, beer, spirits, mixers, garnishes, glassware, and supplies.

• Maintaining draft systems and bar equipment according to company procedures.

• Assisting with inventory counts and receiving deliveries as needed.

Service Support

• Assist servers and food runners with delivering food and beverages when necessary.

• Support retail sales, including bottled wine, merchandise, and specialty provisions.

• Complete opening, closing, and side work assignments.

• Maintain cleanliness of all guest-facing and back-of-house service areas.

• Assist with event setup and breakdown when scheduled.

Retail Area

• Assist FOH team and customers as needed with retail area (Wine Provisions To-Go)
• Keep the retail area clean, organized, aesthetically pleasing, and easily shoppable.
• Guide customers on choosing which wines and pantry items will work best for their preferences.

Opening & Closing

Opening duties include:

• Stocking all wines, beer, spirits, mixers, garnishes, and supplies.

• Preparing syrups, juices, garnishes, and batch cocktails as needed.

• Polishing glassware.

• Setting up POS terminals and cash drawers.

• Ensuring the bar is fully prepared for service.

Closing duties include:

• Cleaning and sanitizing all bar surfaces and equipment.

• Completing side work and restocking.

• Reconciling cash drawer (when applicable).

• Securing alcohol inventory.

• Completing nightly cleaning checklists.

• Preparing the space for the following day's service.

Beverage Program & Service Model

Marzae is primarily a wine bar featuring:

• Marzae wines by the glass and bottle

• Local craft beer

• Simple cocktails and mocktails*

*typically two to three ingredients, many will be batched and/or served on draft

Bar/Chef's Counter | Full-service

Serviced directly by the bartender.

Lounge | Full-service

Serviced by servers, with beverages prepared by the bartender.

General Seating | Counter-service

Guests order food and beverages at the bar. Food and beverages are delivered by servers and runners, while tables are maintained and cleared throughout service.

Professional Expectations

Successful team members are:

• Self-motivated and able to work independently.

• Dependable and punctual.

• Calm and professional in fast-paced environments.

• Excellent communicators.

• Collaborative and supportive teammates.

• Organized with strong attention to detail.

• Comfortable multitasking while maintaining hospitality standards.

• Dedicated to continuous learning and improvement.

• Committed to maintaining all operational, safety, and regulatory standards.

At Marzae, hospitality means making every guest feel like family. We believe wine should be welcoming rather than intimidating, and every interaction should leave guests feeling comfortable, informed, and excited to return. Every employee serves as a brand ambassador and plays an important role in creating memorable experiences.

Qualifications

Preferred qualifications include:

• Previous bartending experience (wine-focused hospitality strongly preferred)

• Experience in restaurants, wine bars, breweries, tasting rooms, or hospitality venues

• Excellent customer service skills

• Strong organizational and multitasking abilities

• Comfortable working independently

• Strong verbal communication skills

• Basic math and cash-handling skills

• Experience using POS systems (Toast preferred)

• Availability to work evenings, weekends, holidays, and special events

• Previous wine certifications are appreciated but not required.

Product Knowledge & Training

Successful candidates should be excited to continually expand their knowledge of:

• New England New York Wine regions and varietals

• Food and wine pairing

• Winery production methods

Marzae encourages continuous education through regular staff tastings, wine education, and harvest intern opportunities.. Employees interested in pursuing formal wine education (such as WSET or Court of Master Sommeliers coursework) are encouraged to discuss professional development opportunities with management.

Required Certifications & Physical Requirements

All employees must maintain current certifications including:

• TIPS Certification

• ServSafe Food Handler Certification (or equivalent)

Copies of all certifications must remain current and on file.

Food Safety & Compliance

Employees are expected to:

• Follow all food safety and sanitation standards.

• Understand HACCP principles and safe food handling procedures.

• Comply with all Massachusetts alcohol service laws.

• Follow all company sanitation, cleaning, and safety procedures.

• Maintain a clean, organized workstation throughout every shift.

• Immediately report any safety or maintenance concerns.

Physical Requirements

This position regularly requires employees to:

• Stand and walk for up to 8–10 hours.

• Lift and carry up to 50 pounds.

• Move cases of wine and beer.

• Reach, bend, kneel, and climb step stools.

• Work in refrigerated storage areas when necessary.

• Safely operate bar equipment and glassware.

Reasonable accommodations may be made for qualified individuals in accordance with applicable law.

Compensation & BenefitsCompensation

• Guaranteed minimum earnings of $25/hour.

• Approximately 30-40 hours per week preferred.

• Overtime paid in accordance with applicable federal and Massachusetts law.

• Tip pool distributed based on hours worked and Massachusetts regulations.

• Payroll is processed bi-weekly.

Service Charges

• 15% built-in service charge.

• 3% kitchen support fee applied to food sales to support equitable back-of-house compensation.

Employee Benefits

• Flexible Spending Account (FSA) with employer matching up to applicable federal limits.

• Massachusetts Paid Family & Medical Leave (PFML).

• Guidance regarding affordable health insurance options through Massachusetts Health Connector.

Commuter Benefits

• Marzae participates in the MBTA Perq Program. Additional commuter assistance may be available.

Employee Perks

• Employee discounts on wine and retail products.

• Shift meals or staff meal discounts (where applicable).

• Access to staff tastings and educational events.

• Potential equity opportunities.
• Potential performance bonuses.

Equal Employment Opportunity

Marzae Cellar Provisions is committed to creating an inclusive, respectful, and welcoming workplace. We celebrate diversity and are committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Pay: From $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $25