What are the responsibilities and job description for the George's Flea-less Market Associate position at Maryland SPCA?
Maryland SPCA
Job Description
Job Title: George’s Flea-less Market Associate
Department: Community Care amp; Advocacy
Reports to: Assistant Director of Community Care amp; Advocacy
Salary Range: $18-$20 per hour
Schedule: Thursday, Friday, and Saturday 10am to 6pm
FLSA Status: Hourly, Part-time
Date: May 15, 2026
Position Summary: George’s Flea-less Market Associate plays a vital role in creating a welcoming, organized, and customer-focused shopping experience. This position involves receiving, sorting, and pricing donated goods; stocking and merchandising the sales floor; assisting customers with purchases; and maintaining a clean, safe, and inviting store environment. The Associate also supports donation intake, operates the cash register, and helps to promote the store’s mission—turning community donations into meaningful impact.
Essential Duties and Responsibilities:
Customer Service: Greet and assist customers, answer questions, and provide guidance on product selection to ensure a positive shopping experience. Handle challenging situations with professionalism and empathy.
Donation Intake and Processing: Receive donated items, sort, fold, hang, and prepare merchandise for display according to store guidelines. Maintain accurate records of donations and ensure items are ready for sale
Merchandising and Sales: Arrange and maintain product displays, rotate stock, and assist with special sales events. Operate cash registers, process transactions, handle cash, and credit cards, and balance registers at the end of shifts
Store Maintenance: Keep the store clean and organized, including sweeping, dusting, cleaning windows, and maintaining donation areas. Ensure safety and accessibility of aisles and workspaces
Volunteer Coordination: Assist with training, directing, and supporting volunteers, ensuring adherence to store policies and procedures. Provide guidance on donation processing, merchandising, and customer service. Communicates volunteer needs for the store with the Volunteer Coordinators.
Administrative Duties: Track sales summaries, prepare deposits for finance, and maintain knowledge of store policies, procedures, and ethical standards. Occasionally assist with scheduling, ordering supplies, and reporting to management
Donation Intake and Processing: Receive donated items, sort, fold, hang, and prepare merchandise for display according to store guidelines. Maintain accurate records of donations and ensure items are ready for sale
Merchandising and Sales: Arrange and maintain product displays, rotate stock, and assist with special sales events. Operate cash registers, process transactions, handle cash, and credit cards, and balance registers at the end of shifts
Store Maintenance: Keep the store clean and organized, including sweeping, dusting, cleaning windows, and maintaining donation areas. Ensure safety and accessibility of aisles and workspaces
Volunteer Coordination: Assist with training, directing, and supporting volunteers, ensuring adherence to store policies and procedures. Provide guidance on donation processing, merchandising, and customer service. Communicates volunteer needs for the store with the Volunteer Coordinators.
Administrative Duties: Track sales summaries, prepare deposits for finance, and maintain knowledge of store policies, procedures, and ethical standards. Occasionally assist with scheduling, ordering supplies, and reporting to management
Driving vans and various company vehicles.
Perform other duties as assigned.
Qualifications:
- Ability to successfully pass a pre-employment background check.
- Strong interpersonal and communication skills for interacting with customers, donors, and volunteers.
- Detail-oriented and accountable, ensuring accuracy in, tracking donations, transactions, and merchandise handling.
- Ability to work extended periods standing, bending, lifting (up to 30–50 pounds), and performing repetitive tasks.
- Basic proficiency with office equipment, cash registers, and point-of-sale systems.
- Tact, professionalism, and empathy with community members and when handling sensitive situations.
- Clean driving record with a valid state-issued driver’s license.
- Commitment to the Maryland SPCA’s mission and values.
- Open to learning new protocols and procedures.
Preferred Qualifications:
- Experience with maintaining inventory.
- Experience working with volunteers.
Physical Demands:
- Frequent standing, walking, bending, reaching, pushing, pulling, and carrying.
- Must be able to lift up to 50 pounds using proper lifting techniques for up to 8 hours daily.
- Ability to twist, stoop, squat, reach above shoulder level, and crouch frequently.
Salary : $18 - $20