What are the responsibilities and job description for the Warehouse Operations Supervisor (Salisbury) position at Maryland Food Bank?
The Maryland Food Bank (MFB) is a nonprofit, anti-hunger organization whose mission is to feed people, strengthen communities, and end hunger for more Marylanders. MFB does this work by expanding access to nutritious food while also seeking to eliminate the root causes of hunger.
MFB’s distributes food through a statewide network of community-based organizations from Maryland’s western mountains to its Eastern Shore. Last year, the Maryland Food Bank distributed enough food to provide the equivalent of more than 41 million meals, or about 114,000 meals every day. This healthy food supports children, seniors, veterans, and hard-working families.
MFB works to end hunger for more Marylanders by offering job training programs, access to supportive services and benefits, and by advocating to change to the laws, policies, and practices that create food insecurity for more than 1 in 3 Marylanders.
The Maryland Food Bank embraces a philosophy which recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.
About the position:
The Warehouse Operations Supervisor plays a key leadership role in ensuring the efficient and compliant operation of MFB’s Salisbury and Delmar warehouses. This position oversees daily warehouse and transportation activities, focusing on team performance, process improvement, and operational excellence. The Supervisor collaborates with internal departments, external partners, and government agencies (such as USDA, OSHA, DOT, and DHS) to maintain compliance, meet distribution goals, and uphold inventory accuracy, food safety, and occupational safety standards. This role also participates in the Food Safety, Occupational Safety, and Recall Committees to support MFB’s commitment to compliance and continuous improvement.
Primary Responsibilities:
- Oversee daily warehouse operations, including receiving, putaway, and partner order fulfillment.
- Manage inventory accuracy through effective WMS use and process control.
- Monitor and improve cost of delivery and reduce operational waste.
- Optimize warehouse space utilization and product flow efficiency.
- Oversee routing, load management, and transportation adjustments for timely delivery.
- Ensure compliance with food safety, workplace safety, and AIB/OSHA standards.
- Provide leadership, coaching, and performance management for warehouse and transportation teams.
- Maintain proper staffing levels and oversee payroll accuracy.
- Lead and support system, SOP, and safety training programs.
- Collaborate cross-functionally with Facilities, Sourcing, Inventory, and other MFB Operations teams to drive continuous improvement.
Basic Qualifications:
- High School Diploma or GED required.
- Minimum of 3 years of direct supervision in warehouse operations and staff management.
- Minimum of 3 years of managerial or supervisory experience.
- At least 2 years of experience operating a forklift and other material handling equipment (training certification preferred).
- Valid driver’s license with an MVR showing no prior DUI/DWI and fewer than 2 points.
- Ability to pass a pre-employment drug screen (including marijuana) and background check.
- Strong oral and written communication skills.
- Proven ability to lead and motivate a diverse workforce.
- Demonstrated commitment to workplace and food safety
Preferred Qualifications:
- Previous training certification in forklift or material handling equipment.
- Experience managing multiple locations, teams, or partner relationships.
- Direct experience in customer service or working with volunteer staff.
- Knowledge of business and management principles related to strategic planning, resource allocation, and logistics operations.
- Demonstrated experience training employees, delegating work, and managing performance.
- Excellent organizational, interpersonal, and presentation skills.
- Ability to work independently and collaboratively in a fast-paced, high-volume environment.
- Strong active listening and problem-solving skills.
- Positive, team-oriented attitude with the ability to inspire trust and cooperation
Supervisory Responsibility:
- This position has direct supervisory responsibilities for operations and warehouse associates, as well as indirect responsibilities over Salisbury drivers.
Work Environment:
- Work is performed in a mixed environment including warehouse, office, and outdoor settings.
- Occasional travel to other MFB sites, partners, vendors, and training locations within Maryland; limited overnight travel may be required.
- Exposure to fluctuating temperatures, noise, and non-climate-controlled environments.
- Regularly required to stand, walk, bend, and lift or move objects up to 30 pounds.
Nothing matters more to the Maryland Food Bank than our strong ethical and safety commitments. As such, all positions require a background check and drug screen.
Salary range:
- $21.00 - $24.00 per hour
To learn more about the Maryland Food Bank, visit www.mdfoodbank.org.
Salary : $21 - $24