HR Transformation Specialist (Administrator V)

OPEN RECRUITMENT

Executive Service Position

(This position serves at the pleasure of the Appointing Authority)

If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver’s license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside assistance from CHART Emergency Patrol; reduced your commute time by using one of Maryland’s toll roads; or applied for Minority Business Enterprise (MBE) certification, then you have experienced some of the superb services provided by the Maryland Department of Transportation (MDOT).

MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission—connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!

The Maryland Department of Transportation, The Secretary’s Office (MDOT TSO) is seeking to hire a strategic and operational practitioner with an integrated approach to serve as our HR Transformation Specialist (Administrator V). The HR Transformation Specialist (Administrator V) is responsible for planning, improving, and implementing changes to the policies, processes, and tools that define how Human Resources functions, enhancing both HR operations and the overall employee experience. The incumbent will integrate three core disciplines, project management, process improvement, and change management, to deliver end-to-end transformation of HR functions. This role will lead enterprise-wide initiatives that modernize and standardize HR practices across all modes, with an emphasis on efficiency and centralized solutions.

Responsibilities include but are not limited to the following:

• Conducting structured assessments with modal HR of workflows, and tools to document current-state operations and identify inefficiencies, compliance gaps, redundancies, and unmet user needs
• Staying up-to date on best practices for key HR processes to support innovation focused on efficiency
• Developing recommendations for updates, replacements, or new resources. Coordinating with HRIS and IT partners to validate feasibility and effectiveness.

• Developing a change management strategy for each initiative that identifies impacted employee populations, assesses readiness and resistance risk, and defines engagement approaches tailored to each stakeholder group.

• Collaborating across modals and departments to ensure alignment and ensuring key stakeholders are aware of upcoming and current initiatives
• Administering organizational readiness assessments at key milestones to determine whether impacted employees and managers are prepared for implementation
• Identifying resistance patterns and developing targeted interventions to address root causes and build sustained commitment to change
• Coordinating with leadership to define project scope, objectives, deliverables and success criteria
• Managing day-to-day project execution by tracking progress
• Facilitating project team meetings and ensuring cross-functional coordination across HR functional areas, IT, and leadership
• Identifying knowledge and skill gaps created by policy, process, and tool changes
• Coordinating the development of training materials and delivery logistics
• Evaluating training effectiveness through assessments and feedback collection

This vacancy exists at MDOT TSO in the Office of Human Resources, which is located in Hanover, MD (Anne Arundel County).

This position may allow a hybrid work schedule, including telework and on-site work hours.

MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits

Qualifications

Preferred Qualifications:

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

Six (6) years of experience in administrative staff or professional work.

Three (3) years of this experience must have involved high-level, enterprise-wide initiatives and strategic structural oversight.

One (1) year of this experience must have involved high-level change management in regard to policy, compliance gaps, and process methodology.

The ideal candidate will possess:

• The ability to assess current-state practices, identify gaps, and contribute to the design of future-state solutions
• Experience supporting or leading organizational change, including stakeholder engagement, communication planning, and adoption support
• Strong written and verbal communication skills
• SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent HR certification is preferred; certification or training in change management, process improvement, or project management is a plus

Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.

If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Licenses & Certifications

None.