What are the responsibilities and job description for the Team Leader position at Mary's Mountain Cookies?
We’re looking for an enthusiastic and motivated Team Lead to join our growing team! In this role, you’ll help create a positive, high-energy store environment while guiding our team to deliver exceptional customer experiences and keep operations running smoothly.
What You’ll Do:
- Lead, support, and motivate a team of cookie associates during daily operations
- Ensure every customer has a warm, friendly, and memorable experience
- Step in to resolve escalated customer concerns with professionalism and care
- Help maintain store standards, including cleanliness, organization, and product quality
- Assist with training new team members and fostering a collaborative team culture
What We’re Looking For:
- Previous experience in retail, customer service, or a related field
- A positive attitude and ability to thrive in a fast-paced, team-oriented environment
- Strong communication and interpersonal skills
- Proven leadership abilities or a desire to grow into a leadership role
Salary : $10 - $15