Human Resources Generalist

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.The growing Mary Free Bed Network provides patients throughout the system with access to our unique standard of care

Mission Statement

Mary Free Bed: Restoring hope and freedom through rehabilitation.

Covenant: Extraordinary care for every generation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary

The Human Resources Generalist will oversee and coordinate various Human Resources functions and provide support to all areas of the department and organization, including employee relations, performance management, talent acquisition, compensation, anti-discrimination, training and workforce development as needed. This role is also responsible for management of HR projects, ensuring compliance and reporting of governmental and labor reporting requirements and general HR duties. This includes administering employment policies and practices, developing and maintaining job descriptions and providing support in specialized HR functions as needed.

Essential Job Responsibilities

Human Resources Administration

• Administers and supports core HR programs including compensation, benefits, and leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, engagement and training and development.
• Serves as a point of contact for employment-related inquiries from applicants, employees, and supervisors, escalating complex or sensitive matters to appropriate leadership.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Culture & Engagement

• Fosters a positive organizational culture through effective communication, employee engagement initiatives, change management, and teamwork across the MFB system.
• Partners with leadership to support education and training efforts, facilitate the Employee Opinion Survey process, and drive awareness and action on survey outcomes.
• Encourages collaboration and knowledge-sharing to promote team success and resolve issues that may hinder performance.

HR Metrics & Performance Management

• Oversees the development and maintenance of HR metrics and dashboards aligned with MFB's strategic goals. Key indicators include headcount, turnover, engagement, diversity and inclusion, safety, and service excellence.
• Supports the establishment of performance standards and behavioral expectations for employees and leaders. Assists in the creation and implementation of performance development and improvement plans.

Talent Acquisition

• Assists in the full cycle recruitment for assigned departments and job families, including sourcing, selection, and compliance for hires.
• Builds and maintains relationships with external partners such as community organizations, colleges and universities to support talent pipelines. Collaborates with system host hospitals and support services (e.x. security/IT) to ensure smooth onboarding and lifecycle processes.
• Maintains working knowledge of job descriptions requirements and its impacts on licensure compliance, and organizational charts.

Employee Relations & Compliance

• Participates in employee relations activities including disciplinary meetings, terminations, and investigations.
• Ensures compliance with federal, state, and local employment laws and regulations while regularly reviews and updates policies and practices.
• Supports with data collection and reporting for compliance with Equal Employment Opportunity (EEO), Affirmative Action (AA), Department of Labor (DOL) and other regulatory requirements.
• Advises leadership on employee relations matters, providing policy interpretation and recommendations consistent with hospital policies and standards.

Project Management & HR Operations

• Leads and supports HR projects and initiatives, including organization-wide rollouts and training sessions. Participates in HR related surveys (e.x. compensation, benefits, antidiscrimination, turnover).
• Collaborates with HR leadership to standardize and continuously improve HR processes and procedures.
• Conducts internal and external analyzes to compare the organizational HR practices with market standards.
• Provides cross-functional HR support and may serve as backup for specialized HR functions across system campuses.
• Completes other duties as assigned.
• We'll embrace all people by:
  • Treating everyone with dignity and respect.
  • Opening more doors to opportunity for others to succeed.
  • Growing talent and people.
  • Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
  • Taking action against discrimination.
  • Honoring our differences and how we collaborate.
  • Educating staff, patients and the communities we care for.
  • Restoring hope and freedom, together

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Compensation: Starts at $59,696.00/annually, based on years of experience

Essential Job Qualifications

• Bachelor's degree in Human Resources, Business Management or related field or at least 3 years of experience in HR functions or comparable experience.
• Strong Microsoft office skills and experience with HRIS systems.
• Knowledge of employment law, with excellent organizational, time management and decision-making skills
• Patient, pleasant, and understanding, with the ability to remain calm and diffuse tense situations.
• Ability to handle sensitive and highly personal information daily while maintaining confidentiality in a mature and non-judgmental manner.
• Possesses a high degree of emotional intelligence to apply to all interactions and monitor employee engagement levels.

Physical Requirements for Essential Job Qualification

Levels:

• None (No specific requirements)
• Occasionally (Less than 1/3)
• Frequently (1/3 to 2/3)
• Majority (More than 2/3)

Remain in a stationary position: Majority

Traverse or move around work location: Occasionally

Use keyboard: Frequently

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: Frequently

Transport, position, and/or exert force:

Up to 10 pounds: Occasionally

Up to 25 pounds: _____

Up to 50 pounds: _____

Up to 75 pounds: _____

More than 100 pounds: _____

Other weight: Up to___ pounds _____

Other: _____

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.