DIRECTOR OF INFORMATION TECHNOLOGY

12 Month Position

Salary Range: $84,000 - 126,000 per year

Pay within this range is based on experience and education

DEI Values Statement

Mary Cariola Center recognized that a high performing organization is one that cultivates a culture where everyone feels like they belong. Through continued dialogue, education, a policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work. As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

Essential Duties And Responsibilities

Strategic Leadership & Alignment

• Develop and implement an IT strategy that supports the organization’s mission and strategic plan
• Partner with school leadership, instructional staff, Community Services, and administration to integrate technology
• Lead digital transformation efforts, including classroom technology initiatives and blended/online learning tools
• Informs COO of Technology needs ongoing to maintain integrity of systems
• Coordinates Special Projects assigned by the COO or CEO
  
  

IT Operations & Infrastructure

• Oversee all IT systems including networks, devices, cloud platforms, and classroom technologies
• Ensure dependable, secure, and scalable infrastructure across schools, residences, and administrative offices
• Manage device lifecycle programs (student/staff devices, 1:1 initiatives, etc.)
• Oversee help desk and end-user support services
• Manage and maintain telecommunications including VoIP technology
  
  

Cybersecurity, Compliance & Student and Resident Data Privacy

• Functions as the Agency’s Information Security Officer
• Develop and enforce specific cybersecurity policies aligned with OPWDD and K–12 requirements (e.g., FERPA, HIPAA)
• Ensure protection of student, resident, and employee data and compliance with privacy regulations including Policies and Procedures
• Lead incident response, disaster recovery, and business continuity planning and policies
  
  

Team Leadership, Development & Supervisory Responsibilities

• Lead and mentor IT technology employees
• Foster a service-oriented, collaborative IT culture
• Provide professional development opportunities for employees on technology use
• Directly supervises the IT Team and outside IT contractors.
• Ensures the IT team provides high quality, responsive support utilizing software tools to assist with tracking and prioritization of needs and projects.
• Develops knowledge building and self-help, skill-building opportunities for employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsible for interviewing, hiring, and training IT department employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Sensitive to the cultural diversity of others
  
  

Budget & Vendor Management

• Develop and manage the IT budget with a focus on cost-effectiveness and grant funding
• Manage vendor relationships, contracts, and service providers
• Identify and pursue funding opportunities (grants, E-Rate, etc.)
  
  

Project & Change Management

• Oversee IT projects such as system implementations, upgrades, and integration efforts
• Ensure projects align with organizational calendars and minimize disruption
• Promote structured change management practices
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

A bachelor’s degree in computer science or related field required. 10 years of technical experience and managerial background preferred. Good communication and writing skills are essential.

Technical Experience

• Cloud platforms (Microsoft 365, Azure, other HRIS / Accounting systems)
• K–12 systems (Student Information Systems, Learning Management Systems)
• Network infrastructure, wireless environments, and endpoint management
• Cybersecurity best practices and frameworks
• Data systems, reporting tools, and integrations
  
  

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit; use hands, and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.