Quality Assurance Technician - Food Manufacturing

Marx Brothers, Inc. is a family-owned company founded in 1919 in Birmingham, Alabama. Our focus on coconut has resulted in deep expertise and market leadership in the production and delivery of the country’s highest-quality coconut products. We have, through acquisition, expanded into the confectionery business adding candied fruit, fruit inclusions, sprinkles, and other toppers to our product line. In addition to private label offerings, we have also seen success with our own brands – most notably with the retail distribution of our embē Organic and Coral Bay lines in the Retail, Food Service, and Ingredient Channels throughout the US. We are growing fast, and we are seeking a Customer Service Manager to help lead exciting new initiatives.

POSITION SUMMARY

The Quality Assurance Technician monitors food safety and product quality on the plant floor and in the lab. This role performs quality and compliance checks on products being produced or received, collects and tests product samples, performs environmental and equipment swabbing, and conducts internal reviews of assigned quality systems areas.

Essential Duties and Responsibilities

· Perform daily Quality Assurance activities to support compliance with food safety and quality programs

· Support needs of the company’s Quality Management Systems

· Monitor production and packaging operations to ensure products meet established quality standards

· Verify correct products, labels, lot codes, packaging materials, and quantities are being packaged

· Conduct routine line checks and inspections throughout production runs

· Identify and report quality issues, packaging errors, or non-conforming products to Plant Leadership & QA

· Assist with product holds, investigations, and corrective actions when needed

· Promote and reinforce food safety, quality, and regulatory compliance throughout the facility

· Perform product and environmental sampling and testing while maintaining proper logs and records

· Inspect incoming materials, packaging, in-process products, and finished goods for specification compliance

· Assist with training employees on GMPs, food safety procedures, quality standards, and regulatory requirements

· Perform additional duties as assigned

Required Qualifications

· High school diploma or equivalent required

· Familiarity with quality assurance and compliance principles

· Ability to read, interpret, and apply standard operating procedures, specifications, and regulatory requirements

· Basic proficiency in Microsoft Office applications including Excel, Word, and Outlook

Preferred Qualifications

· Experience within manufacturing environments, with food or beverage industry preferred

· Familiarity with SQF, HACCP, or other food safety systems

· Familiarity with GMPs, preventative controls, sanitation programs, and food safety regulations

· HACCP and PCQI certification (company will sponsor certification if not already held)

Skills & Competencies

· Strong organizational and documentation management skills

· Ability to manage multiple priorities in a fast-paced manufacturing environment

· Strong analytical and problem-solving abilities

· Ability to identify quality concerns and support corrective action initiatives

· Strong communication and cross-functional collaboration skills

· Strong attention to detail and regulatory compliance awareness

· High level of professionalism, accountability, and ethical conduct

· Commitment to food safety, product quality, and continuous improvement

Work Environment

· Approximately 50% of time on the plant floor, including standing, walking, and exposure to varying temperatures, noise, and food production conditions

· Approximately 50% of time in the lab/office performing sample testing, documentation, and administrative work

· Ability to lift up to 30 lbs. as needed for sample collection