Quality Assurance Specialist - Food Manufacturing

Position Overview

The Quality Assurance Specialist is responsible for supporting quality assurance and food safety programs through the preparation, organization, maintenance, and monitoring of quality documentation, technical records, supplier documentation, and food safety systems. This role supports compliance with company policies, customer requirements, regulatory standards, and food safety programs while assisting with day-to-day quality assurance operations.

The Quality Assurance Specialist partners closely with Quality Assurance, Operations, Production, Suppliers, Customers, and external laboratories to support food safety initiatives, audit readiness, product documentation, and regulatory compliance activities. This role requires strong organizational skills, attention to detail, adaptability, and the ability to manage multiple priorities in a fast-paced manufacturing environment.

Essential Duties & Responsibilities

• Maintain and organize quality assurance and food safety documentation including SOPs, forms, specifications, logbooks, protocols, and training records
• Distribute food safety and technical documentation to customers and external partners as required
• Coordinate collection and maintenance of supplier technical documentation and related records
• Maintain GS1 item setup and customer communication records
• Create, maintain, and distribute Certificates of Analysis (COAs) for customers
• Support quality assurance and food safety program documentation and recordkeeping activities
• Maintain records and documentation related to identity preserved products including non-GMO, gluten-free, vegan, fair trade, kosher, ethical trade, zero waste, and organic certifications
• Support external audits, inspections, and regulatory compliance activities
• Assist with management and maintenance of GFSI-based food safety and quality systems
• Draft and maintain product specifications and related technical documentation
• Support supplier record management and vendor documentation processes
• Coordinate third-party laboratory testing activities for raw materials and finished goods
• Perform additional duties as assigned

Qualifications 

Required 

• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong verbal and written communication skills
• Proficiency in Microsoft Office applications
• Ability to work effectively in a team-oriented environment
• Ability to understand and follow standard operating procedures and food safety documentation requirements

Preferred 

• Experience within food manufacturing, quality assurance, or food safety environments
• Knowledge of food safety programs, HACCP, GMP, SQF, and GFSI standards
• Experience supporting audits, inspections, or regulatory compliance activities
• Experience with supplier documentation, product specifications, or technical record management
• Bachelor’s degree in Food Science, Biology, Quality Assurance, or related field

Skills & Competencies

• Strong organizational and document management skills
• Strong attention to detail and accuracy
• Ability to maintain accurate records and technical documentation
• Strong communication and collaboration skills
• Ability to manage multiple deadlines and shifting priorities
• High level of professionalism, accountability, and ethical conduct
• Ability to maintain confidentiality of sensitive information
• Commitment to food safety, quality, and continuous improvement

Working Conditions

• Office and manufacturing environment
• Moderate noise level
• Prolonged periods of sitting, standing, walking, and computer use
• Occasional interaction within production and warehouse environments may be required

Benefits

• 401(k) Profit Share Plan 
• Health Insurance 
• Dental Insurance 
• Vision Insurance 
• Life and Disability Insurance 
• Paid Time Off