What are the responsibilities and job description for the Irvine Store Seafood Department Lead/Assistant Department Lead position at Marukai Corporation?
Tokyo Central is excited to announce our new Irvine location opening mid 2025. We are hiring leads now, with training to take place at one of our other SoCal locations until the new store is ready to be occupied.
The seafood department lead must have supervisory experience at a grocery store seafood department or sushi restaurant and have experience cutting fish for sashimi and sushi. Experience with ordering and inventory required.
Essential Duties and Responsibilities (Other duties may be assigned):
• Assist the Store Manager with all Seafood Department responsibilities.
• Oversee all Seafood Department responsibilities including, but not limited to, customer service, management, ordering, receiving of products, scheduling, and paperwork.
• Under the direction of the Store Manager, they are responsible for in-service training for all seafood department employees, including training and documentation.
• Assist the Store Manager with maintaining the appropriate profit margins in accordance to the approved preset budget for the seafood department. This entails, but is not limited to: sales goals for seafood department, cost of goods, expenses, price changes and waste management.
• Help manage costs by controlling shrink and theft.
• Assure high quality and proper quantity of products via proper ordering and receiving while under the direction of the Store Manager.
• Examine products bought for resale or received for storage.
• Assure proper displaying and selling of all seafood products to customers and advise customers on quality of food, method of handling, and other factors affecting preparing, freezing, and storage of their products if customer inquires that information.
• Responsible for all seafood department employees ensuring that they practice the same techniques/skills.
• Responsible for cleanliness and sanitation of the seafood back room and front displays.
• Consistently checks the display cases to ensure the products are clean, neat, organized, visible, and plentiful for our customers to purchase.
• Responsible for using the tools provided by management to ensure the success of the department.
• Engages and coaches employees in suggestive selling techniques.
• Handles customer complaints in such a manner to assure customer satisfaction.
• Assists Store Manager and the EHS team with safety meetings or training and assures that all the team members are in accordance to CAL OSHA SB-198.
• Support the store management team in documenting all department meetings and obtaining employee’s signatures when needed.
• Maintain the Seafood Department, including all seafood cases, under current health codes and store standards on sanitation and cleanliness.
• Help oversee and arrange all seafood department equipment to be fixed and cleaned.
• To lead by example. To model the correct behavior and to adhere to company policies and procedures.
• Follow the employee handbook at all times, especially on service standards and appearance.
• At all times, meet and/or exceed the Tokyo Central store standards in service, quality, and cleanliness.
