What are the responsibilities and job description for the Customer Service Assoicate - Weekend Nights position at Martin Transportation Systems?
Location: Coopersville, MI
Shift: Weekend 2nd Shift (Fri, Sat, Sun 5pm-5:30am)
Reports to: Warehouse Supervisor
Bay Logistics is a privately held, family-owned leader in Warehousing, Transportation, and Logistics Services. Headquartered in West Michigan, we take pride in delivering smart, integrated supply chain solutions that help bring products to market efficiently and reliably. As we continue to grow, we're looking for dedicated team members who want to build their careers with a company that values its people.
We are excited to add a Customer Service Associate (CSA) to our Coopersville, MI team for our weekend shift. If you enjoy a fast-paced environment, take pride in accuracy, and like being at the center of warehouse coordination, this role may be the perfect fit.
What You'll Do
As a CSA, you'll be a key player in keeping our warehouse operations running smoothly. You will:
Coordinate paperwork for inbound and outbound shipments with 3rd-party trucking partners
Monitor and manage documentation using internal and external tracking systems
Verify prepared orders using scanners and other warehouse tools
Communicate directly with truck drivers and team members to ensure accurate and efficient load verification
Assist with oversight of warehouse activities when the Supervisor is unavailable
Ensure proper storage and on-time delivery of customer products
Maintain accuracy in inventory, returns, and damage documentation
Support a safe, efficient warehouse environment
Complete maintenance documentation and communicate with vendors as needed
Take on additional tasks as assigned
What You Bring
At least 1 year of Shipping/Receiving experience
Strong computer skills — proficiency in Microsoft Office (Outlook, Word, Excel) required
High School diploma or GED
Excellent communication, organizational, and problem-solving abilities
Comfortable using PCs, scanners, calculators, and related equipment
Strong typing speed (35 WPM)
SAP experience is a plus!
What to Expect
Warehouse environment (not temperature controlled)
Full-time role
Pay starting at $19.50/hour
In-person position at our Coopersville location
Benefits That Work for You
401(k) with company matching
Medical, dental, and vision insurance
Life insurance
Paid time off
A stable, family-oriented workplace where your contributions matter
Learn more about us at www.baylogistics.com — and discover why It's Better at Bay!
Location: Coopersville, MI
Shift: Weekday 2nd Shift (Fri, Sat, Sun 5pm-5:30am)
Reports to: Warehouse Supervisor
Bay Logistics is a privately held, family-owned leader in Warehousing, Transportation, and Logistics Services. Headquartered in West Michigan, we take pride in delivering smart, integrated supply chain solutions that help bring products to market efficiently and reliably. As we continue to grow, we're looking for dedicated team members who want to build their careers with a company that values its people.
We are excited to add a Customer Service Associate (CSA) to our Spring Lake, MI team for our weekday shift. If you enjoy a fast-paced environment, take pride in accuracy, and like being at the center of warehouse coordination, this role may be the perfect fit.
What You'll Do
As a CSA, you'll be a key player in keeping our warehouse operations running smoothly. You will:
Coordinate paperwork for inbound and outbound shipments with 3rd-party trucking partners
Monitor and manage documentation using internal and external tracking systems
Verify prepared orders using scanners and other warehouse tools
Communicate directly with truck drivers and team members to ensure accurate and efficient load verification
Assist with oversight of warehouse activities when the Supervisor is unavailable
Ensure proper storage and on-time delivery of customer products
Maintain accuracy in inventory, returns, and damage documentation
Support a safe, efficient warehouse environment
Complete maintenance documentation and communicate with vendors as needed
Take on additional tasks as assigned
What You Bring
At least 1 year of Shipping/Receiving experience
Strong computer skills — proficiency in Microsoft Office (Outlook, Word, Excel) required
High School diploma or GED
Excellent communication, organizational, and problem-solving abilities
Comfortable using PCs, scanners, calculators, and related equipment
Strong typing speed (35 WPM)
SAP experience is a plus!
What to Expect
Warehouse environment (not temperature controlled)
Full-time role
Pay starting at $19.50/hour
In-person position at our Coopersville, MI location
Benefits That Work for You
401(k) with company matching
Medical, dental, and vision insurance
Life insurance
Paid time off
A stable, family-oriented workplace where your contributions matter
Learn more about us at www.baylogistics.com — and discover why It's Better at Bay!
Salary : $20