What are the responsibilities and job description for the Key Account Manager position at MARTIN INCORPORATED?
About Martin Inc.
Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening - all uniquely designed to help companies operate better. Martin is a member of the Affiliated Distributors, the Industrial Supply Association, the National Association of Wholesalers, the National Fasteners Distributor Association, and the Global Sourcing Alliance. For more information, visit www.martinsupply.com
Summary:
The Key Account Manager (KAM) is responsible for developing and executing strategic account plans that maximize revenue, gross profit, customer retention, and long-term partnerships with assigned manufacturing customers. The KAM serves as the primary business advisor to customers by identifying opportunities to reduce total cost, improve supply chain performance, optimize inventory, and expand Martin’s product and service offerings.
Key Responsibilities:
- Manage and grow assigned key customer accounts.
- Drive sales growth, profitability, and margin improvement.
- Manage customer inventory programs and optimize stocking levels.
- Partner with internal teams to resolve supply chain issues and meet customer KPIs.
- Monitor pricing, contracts, cost recovery, payment terms, and account profitability.
- Lead continuous improvement initiatives, including VMI, Kanban, inventory reduction, and cost savings.
- Conduct customer visits, Quarterly Business Reviews, and executive business updates.
- Communicate market trends, pricing changes, and new program launches.
- College degree preferred in Business, Supply Chain, or a related field.
- 3 years of industrial sales or account management experience.
- Manufacturing or industrial distribution experience preferred.
- Strong analytical, communication, and presentation skills.
- Ability to build customer relationships and work effectively across teams.
What makes Martin Different: As a family-owned business, we prioritize our employees' well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:
- Our low-cost, low-deductible individual and family healthcare plans
- 8 paid holidays
- Weekly Pay
Benefits:
- 401(k)
- 401(k) Matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance