What are the responsibilities and job description for the Service Advisor position at Martin Automotive Group?
Martin Automotive Group is searching for a Service Advisor to join our team at our Kia of Dayton location! We believe our continued success and future growth is attributed to our employees.
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Must have high school diploma or GED
- Proven record of achieving exceptional Customer Satisfaction
- At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Medical, Dental, Vision, Life Insurance
- 401k
- Paid Holidays
- Weekly Paychecks
- Hourly Bonuses Commission
- $90,000 to $120,000 per year
Advisor, Service Advisor, Automotive, Shop Foreman, Service Writer
#R3
Salary : $90,000 - $120,000