What are the responsibilities and job description for the Customer Service/Delivery Driver position at Martin Auto Color Inc.?
Overview
Join our dynamic team as a Customer Service/Delivery Driver and become the vital link between our company and valued customers! In this energetic role, you will combine excellent customer service skills with efficient delivery operations to ensure timely, safe, and friendly service. You’ll be responsible for delivering products while providing a positive experience for every customer while maintaining safety and accuracy throughout your route. This position offers an engaging opportunity to stay active, develop driving expertise, and be part of a team that values dedication and professionalism.
Responsibilities
- Manage incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Delivering product to customers
- Inventory tracking of product
Requirements
- Proven customer support experience
- Must have a clean drivers records
- Driving experience
- Delivery Driving Experience
- Cashier experience and navigating customer invoices.
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Join us in delivering excellence! We’re committed to providing paid opportunities that foster growth, safety, and satisfaction. If you thrive on activity, enjoy engaging with people, and take pride in your work behind the wheel, this is the perfect role for you!
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $17