Office Coordinator - Bay Vista Commons

Office Coordinator

Bay Vista Commons - Bremerton, WA

As the full time Office Coordinator, you will play a vital role in supporting Bay Vista Commons through administrative duties, billing, accounts receivable management, and ensuring smooth operations. This position is ideal for someone who thrives in a fast-paced, detail-oriented environment, and is passionate about providing exceptional customer service to residents, families, and external partners.

M&M is a faith-based, non-profit multi-service agency dedicated to providing exceptional care to over 2,000 senior adults and children each year. Our mission is grounded in compassion and a commitment to service, and we are seeking a dedicated Office Coordinator to join our team at Bay Vista Commons (BVC). If you have a passion for making a positive impact and providing top-notch administrative support in a mission-driven environment, we want to hear from you!

Full Time (40 hours a week)

Starting pay : $20.75- $24.29/hr. based off applicable years of experience

Key Responsibilities:

Billing & Accounts Receivable:

• Prepare and submit resident invoices and file old invoices.

• Update the Point Click Care (PCC) system with relevant changes and submit Medicaid claims monthly.

• Manage resident trust accounts and perform monthly audits.

• Collect, track, and process checks for residents, HAP, and Medicaid.

• Monitor delinquent accounts and initiate follow-up actions.

Reports & Census/Admissions:

• Prepare month-end reports and ensure accurate tracking of census data.

• Assist with move-in and move-out processes, including coordinating documents and ensuring smooth transitions.

• Track Medicaid renewals and manage office supplies.

Miscellaneous:

• Conduct tours for prospective residents and their families.

• Assist with HUD applications, admissions paperwork, and other marketing tasks.

• Provide support for residents and families during the HUD recertification process.

Qualifications:

• Education: Post-secondary education or equivalent experience.

• Experience: Two years of related experience, preferably in an administrative or healthcare setting.

• Skills & Abilities:

  • Strong keyboarding skills (50 WPM)

  • Excellent written and verbal communication

  • Critical thinking and problem-solving

  • Ability to manage multiple tasks, meet deadlines, and work effectively with others

  • Proficiency in Microsoft Office Suite, with experience in database management a plus

  • Ability to handle confidential information with discretion

Why Join Us?

• Mission-Driven Work: Be part of a faith-based non-profit that makes a real difference in the lives of seniors and children.

• Positive Work Environment: We value a sense of kindness, collaboration, and flexibility in a supportive, team-oriented environment.

• Comprehensive Benefits:

  • Martha & Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha & Mary.

    • Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State’s Paid Sick Leave Law
    • 40% discount on child care services while working
    • Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options for full time employees.
    • Career advancement opportunities across multiple sites and departments
    • 403(b) Retirement Savings Plan is available immediately upon hire
    • 5 Paid Holidays
    • Employee Assistance and Counseling for life’s challenges outside of the workplace
    • Cell phone, Health Club and Auto service discounts
    • And much more Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today’s market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change. If you're a highly motivated individual who values accuracy, organization, and customer service, we encourage you to apply. Join our team at Bay Vista Commons and help us continue to provide exceptional care to those in need.

Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today’s market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change.

M&M is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.