Case Manager

Position Details

Get to Know Us!

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University's mission, inspired by our Vision and Creed, includes a commitment to:

• Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
• Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
• Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
• Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
• Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family!

Come join our Herd!

We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.

• Work week is 37.5 hrs.
• A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
• Holidays - Employees receive 13 Paid Holidays
• Annual and Sick Leave - Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
• Health Insurance - Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
• Educational/Tuition Benefits - Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
• Retirement Plans - Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
• Life Insurance - Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Wellness Programs - PEIA provides various care management programs and the Pathways to Wellness program.

We are . . . Marshall!

Position Information

Position Title
Case Manager

Banner Position Number
002618

E-Class
CX - Class Exempt FT - .53 or >

Department
Student Counseling Services - MU3506

Job Description

• Reports to and works closely with the Coordinator of Case-Management and Student Development and other administrative staff.
• Works closely with the Director, Assistant Director, and Coordinators to ensure quality care is being provided to clients.
• Participates in the on-call schedule and managing crisis situations.
• Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation.
• Counseling Center outreach events
• Tracking events and goal progress for the Counseling Center
• Scheduling meetings and sending out Teams links weekly
• Works closely with the Mental Health Specialists:
• Carry caseload for med management and higher acuity clients for more hands on services
• Walk-in clinic and intakes
• Assessment
• Developing, monitoring, and evaluating treatment plans and progress
• Communicate client needs to a variety of care team members and follow up accordingly and provide appropriate referrals
• Linkage and referring students to community resources
• Maintain client records by reviewing case notes and monitoring files
• Advocate for client's success
• Scheduling/rescheduling psychiatric appointments
• Psychiatric medication refills
• Weekly psychiatric provider reports and weekly communication with medical staff
• Monitor psychiatric appointments and communicate any concerns with Mental Health Specialists and medical staff
• Document and monitor student attendance, outreach to clients who are missing appointments to ensure continuity of care
• Manage discharge plans upon completion of treatment
• Assist in development and carrying out workshops and support groups

Salary Range
$38,722 - $50,339. Salary is commensurate with experience and internal equity

Salary Type
Salary

Time Type
Full-Time

Work Location
MU - Marshall University

Qualifications

Must be able to perform all essential job duties as outlined in the job description.

Required Qualifications

Education

Bachelor's degree in social work, counseling, education, nursing, criminal justice, or regents degree with field related classes, or other field related degrees.

Experience

2 years related experience

Preferred Qualifications

Education

Experience

Posting Detail Information

Posting Number
MU1253E

Open Date
06/10/2026

Close Date

Open Until Filled
Yes

Special Instructions Summary