Accountant

Position Details

Get to Know Us!

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University’s mission, inspired by our Vision and Creed, includes a commitment to:

• Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
• Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
• Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
• Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
• Cultivate the development of an inclusive, just, and equitable community.
  
  

Come Meet Marshall and discover what it means to be part of the Marshall University family!

Come join our Herd!

We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.

• Work week is 37.5 hrs.
• A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
• Holidays – Employees receive 13 Paid Holidays
• Annual and Sick Leave – Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
• Health Insurance – Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
• Educational/Tuition Benefits – Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
• Retirement Plans – Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
• Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.
  
  

                            We are . . . Marshall!

Position Information

Position Title Accountant Banner Position Number 000925 E-Class CX - Class Exempt FT - .53 or > Department Bursar's Office - MU4200 Job Description

This position is responsible for managing the daily student refund process, ensuring compliance with federal, state, and institutional regulations, and providing exceptional customer service to students and parents. This role involves collaboration with various university departments to facilitate accurate and timely refunds, as well as maintaining detailed records and logs related to refund transactions.

This position performs a variety of technical accounting and auditing work, which requires the application of accounting theory and practice. The position must follow departmental policies and procedures that adhere to federal, state, and institutional policies governing the administration of financial information, West Virginia State Code and WVSTO cash management policies, Governmental Accounting Standards Board (GASB) requirements, NCAA Conference scholarship rules, IRS international scholarship withholding regulations, and U.S. Department of Education Title IV rules and regulations in the processing of refunds.

This position requires cross training in various aspects of collections; contracts; campus-based, state, and federal loan programs and grants; and student accounting and auditing services.

• Process Refunds: Manage the daily process of generating student refunds, which may include direct deposits (using systems like TouchNet, Banner, ARGOS, etc.) and paper checks.
• Verify Accuracy & Compliance: Review refund requests, verify transaction details, and ensure all required documentation is complete and accurate before processing payments. This includes compliance with federal regulations, particularly related to the Return of Title IV Funds (R2T4) for withdrawn students.
• Manage Financial Transactions: Process multiple types of refunds, including debit/credit card, refunds to athletes, return of outside scholarships and private loan funds, and miscellaneous departmental refunds.
• Customer Service: Assist students, parents, and university departments with questions related to student refund activity, refund status, and stop payment and reissues as needed. This involves managing the departmental refund email account and stale dated check prevention.
• Reconciliation & Reporting: Perform daily reconciliations to ensure financial aid disbursed and approved refund batches balance and are accurate. Reconcile and prepare the refund bank account closeout reports including preparing the imprest fund invoice for reimbursement from the WV Auditor’s Office timely to maintain adequate funding to process refunds.
• Documentation & Record Keeping: Create and maintain detailed meticulous reconciliations and documentation of all transactions and communications, ensuring accurate and ethical record keeping that meets all regulatory standards.
• System Maintenance: Assist with setting up new academic terms by updating course refund schedules and dates within the university’s systems (e.g., Banner).
  
  

Salary Range $44,918 - $58,393 - Salary is commensurate with experience, education, and internal equity Salary Type Salary Time Type Full-Time Work Location MU - Marshall University

Qualifications

Must be able to perform all essential job duties as outlined in the job description.

Required Qualifications

Education

Bachelor’s degree with coursework in business, finance, auditing, and accounting.

Experience

• 1-2 years of related accounting experience, preferably in a Bursar’s or Financial Aid Office.
• Exceptional oral and written communication skills.
• Must be able to meticulously and accurately complete tasks.
• Proficient in all standard computer applications, including Microsoft Word, Excel, and Access.
• Strong commitment to customer service excellence.
• Ability to work in a team environment and adept to peak work periods.
  
  

Preferred Qualifications

Education

Bachelor’s degree – Accounting or Business Administration with an emphasis on accounting.

Experience

Prior higher education experience with Ellucian Banner and ARGOS experience preferred. Prior customer service and/or payment processing experience preferred.

Knowledge, Skills, And Abilities:

• Must be meticulous and precise with strong analytical skills to ensure accuracy in financial transactions. Must be able to analysis an account and decide independently if a student is eligible for a refund, what type of refund, and what method to use to process the refund.
• Proficiency in data entry and relevant financial or accounting software (e.g., CRM systems, Banner).
• Knowledge of financial aid processes, university refund policies, and federal/state regulations.
• Excellent communication skills, patience, and a customer-focused mindset for managing inquiries and resolving discrepancies.
• Ability to work both independently and within a team and collaboratively with various departments, such as Financial Aid, Registrar’s, and Housing.
  
  

Posting Detail Information

Posting Number MU1208E Open Date 12/12/2025 Close Date Open Until Filled Yes Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other
• * Do you have a Bachelor's degree with coursework in business, finance, auditing, and accounting?
• Yes
• No
  

Applicant Documents

Required Documents

• Resume
• Cover Letter
• Unofficial Transcripts
  
  

Optional Documents