What are the responsibilities and job description for the Multi-Unit Manager, position at Marshall Retail Group?
The Multi-Unit Manager oversees multiple airport and resort retail locations, including food and beverage operations, ensuring strict adherence to elevated food safety, sanitation, waste control, and regulatory standards. This role drives operational excellence and sales performance across all stores, provides leadership to store teams, maintains consistent brand standards, and partners with cross-functional teams to achieve strong financial results while delivering an exceptional guest experience.
Inmotion Key Impact
- Consumers: Experience seamless service, strong product availability, and consistent brand engagement across all locations.
- Store Teams: Empowered, coached, and developed to deliver high-quality, consistent execution.
Key Responsibilities:
- Drive sales growth, control shrink, and manage all key operating expenses across assigned locations
- Recruit, develop, and retain high-performing Store Managers and teams
- Provide leadership coaching and ongoing performance feedback to Store Managers
- Determine corrective actions for underperforming stores and build plans to minimize losses.
- Influence commercial and operational decisions through insights, trends, and executional feedback.
- Ensure compliance with company policies, operational standards, and financial controls
- Maintain strong partnerships with airport/resort property management to support smooth operations
- Monitor financial reporting and ensure accuracy, accountability, and profitability
- Ensure teams deliver high product expertise and uphold food safety, waste control, and service excellence
- Oversee merchandising and inventory strategies in collaboration with the Buying team
- Ensure stores are visually compelling, fully stocked, and deliver an elevated customer experience
- Communicate effectively with senior leadership regarding performance, challenges, and opportunities
- Support additional initiatives that drive company objectives
- Responsible for carrying and securely managing keys for store and storage areas, ensuring they are always kept safe and under personal control.
- Follow all company key-control procedures, including completing required training, properly logging and storing keys, never sharing or copying them, and immediately reporting any lost or missing keys
Compensation: $74,000-83,000 annually
Salary : $74 - $83