What are the responsibilities and job description for the Customer Service Associate position at Marshall Retail Group?
Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion.
Location: Phoenix Sky Harbor Intl Airport (PHX) - Phoenix, AZ 85034
Schedule: Weekend availability required
Pay: $16.00hr.
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
Benefits
- Medical, Dental, and Vision Insurance
- Employer-Paid Life Insurance
- Disability Insurance
- Paid Time Off
- Paid Parental Leave
- 401(k) with company match
- Employee Discount
Job Responsibilities
- Handles each customer in a courteous and gracious manner
- Maximize sales by achieving add-on sales and recommendations
- Knowledge of the store’s stock; stock varies by store location
- Assists in the upkeep of the store by maintaining store displays and merchandising.
- Assists with inventory and receiving of merchandise
- Replenish backstock to maintain appropriate levels of merchandise on the floor
- Markdown merchandise as needed.
- CSA’s may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store – they may not open the store
- Other duties may be assigned
Salary : $16