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Assistant General Manager, Operations

Marshall Retail Group
Orlando, FL Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 7/21/2026

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! 

As the Assistant General Manager of Operations, you will ensure back of house duties for an assigned group of stores are managed effectively.

Location: Orlando International Airport (MCO)

Schedule: Mandatory weekend availability

Pay: $70,000.00

Job Type: Full-time

About Us 

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. 

 

Benefits 

  • Medical, Dental & Vision Insurance 
  • Free Life Insurance 
  • Short- & Long-Term Disability Insurance 
  • Paid Time Off 
  • 401k with company match 
  • Employee Discount 
  • Pay Starting at $

 

 

Job Responsibilities

  • Manage all incoming Inventory to ensure accurate record keeping and timely floor placement
  • Coordinate with Airport Facilities on maintenance, builds and emergencies
  • Manage stock personnel and Stock Lead(s)
  • Conduct second round interviews for stock personnel
  • Work to contain shrink due to theft and inventory issues and will be the liaison for the Loss Prevention team
  • Point person on any Airport Compliance Programs
  • Manager on Duty, closing and opening duties for entire location
  • Will be fully trained on POS, Store Force, ADP, Aptos, PowerDMS and all other systems
  • Assist the General Manager with all critical initiatives
  • Be the back up to the General Manager when needed
  • Assists in the upkeep of the store by maintaining store displays and merchandising.
  • Supervisory duties; performance management and coaching of departmental staff
  • Other duties may be assigned

Salary : $70

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