What are the responsibilities and job description for the Sales Engineer position at MARSHALL INDUSTRIES INC?
About Marshall Industries
Marshall Industries is an employee‑owned (ESOP) commercial AV integrator headquartered in Salt Lake City. We design, install, and support technology solutions across commercial, education, and hospitality environments. Our employee‑ownership model means everyone shares in the company’s success.
Position Summary
We are seeking a Sales Engineer to support our pre‑sales efforts by designing technical AV and low‑voltage solutions that meet customer needs and project requirements. This role partners closely with sales to translate requirements into clear, buildable designs and proposals.
Key Responsibilities
- Support sales opportunities from initial discovery through contract award
- Conduct site surveys, technical discovery meetings, and client consultations
- Design AV and technology solutions for commercial, education (K‑12), and hospitality markets
- Develop system designs, equipment lists (BOMs), scopes of work, and technical documentation
- Participate in sales presentations, demos, and proposal reviews
- Support RFP/RFQ responses with technical narratives and compliance input
- Ensure designs are buildable, code‑compliant, and aligned with customer budgets
- Participate in internal project handoff and closeout meetings
- Stay current on AV technologies, standards, and industry trends
Required Qualifications
- 3 to7 years of experience in commercial AV design, engineering, or technical sales
- Strong knowledge of AV systems (audio, video, control, conferencing, networking, infrastructure)
- Ability to read architectural drawings and create system diagrams
- Strong communication and customer facing skills
- Ability to explain technical concepts to non technical audiences
- Willingness to travel regularly to job sites and client locations
Preferred Qualifications
- CTS, CTS D, or CTS I certification
- Experience with platforms such as:
- Crestron, Extron, Q-SYS
- Microsoft Teams Rooms
- AV networking technologies (Dante, AVoIP, General)
- Experience in one or more of: hospitality, K to12 education, healthcare, or large commercial environments
- Familiarity with Rauland nurse call/paging systems, Biamp Vocia, or Software House access control
- Experience working within ERP, CRM, or project management platforms
Work Location and Travel
- Location: Salt Lake City, UT
- This role requires regular travel to local and regional job sites and occasional travel to our other branches in Colorado, Utah and Idaho.
Physical Requirements & Work Environment
- Ability to travel regularly to customer sites, job locations, and branch offices, including walking active construction sites and climbing stairs or ladders as required
- Ability to sit, stand, and walk for extended periods during site visits, meetings, and presentations
- Ability to lift and carry equipment, tools, or materials weighing up to 25 pounds on an occasional basis
- Frequent use of a computer, phone, and other standard office equipment
- Occasional work in noisy, dusty, or unfinished environments typical of construction and retrofit job sites
- Primarily an office based role with regular fieldwork at customer and project locations
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account
- 401(k) Retirement Plan
- Paid Time Off (PTO) and Holidays
- Employee Assistance Program (EAP)
- Employee Stock Ownership Plan (ESOP)