What are the responsibilities and job description for the Phone Operator - Marshall Dentistry & Oral Surgery position at Marshall Health?
Job Responsibilities:
- Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments.
- Completes patient entry process to include verifying insurances and obtaining records for all new patients.
- Notifies patients of scheduled appointments via mail or phone.
- Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
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Performs other duties as assigned or requested.
Education: High school graduate or GED.
Experience: Prefer six months work experience, preferably in a medical office setting. Knowledge of dental terminology, word processing and computer experience desirable.
Internal applicants must call HR at ext. 11653 to determine eligibility before applying.