What are the responsibilities and job description for the Mortgage Lending Manager position at Marshall Community Credit Union?
Description
Marshall Community Credit Union is looking for a Mortgage Lending Manager. This is a hands-on leadership role that sits at the intersection of member service, regulatory compliance, and secondary market activity, and it reports directly to the COO.
Day to day, the Mortgage Lending Manager will oversee the full mortgage lending lifecycle, from initial member conversations and loan origination through underwriting, closing, and secondary market sales. They'll manage construction loans, HELOC activity, and ongoing mortgage servicing, and will make sure everything we do holds up under NCUA rules, FNMA standards, and applicable federal law. Month-end and year-end reporting, board-level updates, and department performance metrics are also part of the picture.
Beyond the operational work, the Mortgage Lending Manager will be the face of MCCU's mortgage program in the community. That means building and maintaining relationships with real estate professionals, title companies, and other partners who help us serve members well. They'll also represent the credit union at community events and with external agencies.
On the team side, they'll directly supervise our Mortgage Loan Officers. That includes setting goals, managing schedules, conducting performance reviews, and doing the coaching and development work that keeps people growing.
If you're the kind of leader who gets energy from watching your team become better lenders and organizational leaders, this role will fill your bucket.
This is a full-time, exempt position, on-site with hybrid potential.
Requirements
Marshall Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected class.
Marshall Community Credit Union is looking for a Mortgage Lending Manager. This is a hands-on leadership role that sits at the intersection of member service, regulatory compliance, and secondary market activity, and it reports directly to the COO.
Day to day, the Mortgage Lending Manager will oversee the full mortgage lending lifecycle, from initial member conversations and loan origination through underwriting, closing, and secondary market sales. They'll manage construction loans, HELOC activity, and ongoing mortgage servicing, and will make sure everything we do holds up under NCUA rules, FNMA standards, and applicable federal law. Month-end and year-end reporting, board-level updates, and department performance metrics are also part of the picture.
Beyond the operational work, the Mortgage Lending Manager will be the face of MCCU's mortgage program in the community. That means building and maintaining relationships with real estate professionals, title companies, and other partners who help us serve members well. They'll also represent the credit union at community events and with external agencies.
On the team side, they'll directly supervise our Mortgage Loan Officers. That includes setting goals, managing schedules, conducting performance reviews, and doing the coaching and development work that keeps people growing.
If you're the kind of leader who gets energy from watching your team become better lenders and organizational leaders, this role will fill your bucket.
This is a full-time, exempt position, on-site with hybrid potential.
Requirements
- Five or more years of mortgage lending experience, with demonstrated knowledge of conventional, FHA, and secondary market loan products
- Prior supervisory or team leadership experience
- Working knowledge of Encompass or comparable mortgage origination software
- Familiarity with automated underwriting systems, including Desktop Underwriter (DU)
- Strong understanding of NCUA regulations, FNMA secondary market standards, and applicable federal mortgage lending laws
- Ability to evaluate complex loan situations and make sound, policy-consistent decisions
- Strong interpersonal and relationship-building skills, with members, real estate professionals, and external partners
- Proficiency with Microsoft Office
- Bachelor's degree in finance, business, or a related field preferred; equivalent experience will be considered
- Credit union or financial institution experience preferred
Marshall Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected class.