What are the responsibilities and job description for the USC- Premium Invoicing Manager position at Marsh Risk?
USC Premium Invoicing Manager
We are seeking a talented individual to join our Fiduciary Operations team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office.
The USC Premium Invoicing Manager will own the end-to-end premium invoicing process for the US and Canada markets, ensuring the delivery of high-quality invoices with reduced turnaround and total time to invoice. This role leads a multi-site operation spanning US and offshore locations and drives consistent performance, collaboration, and continuous improvement across all sites.
We will count on you to:
Lead and own the invoicing process for US and Canada, ensuring accuracy, quality, and efficiency in invoice delivery.
Drive continuous improvement initiatives to reduce total time to invoice and process turnaround time.
Manage and align performance across multiple sites (US and offshore), ensuring consistent and high-quality outputs.
Act as the escalation point for complex invoicing issues and strategic accounts in the US.
Manage workforce scheduling and resource allocation to meet business demands effectively.
Build and maintain strong relationships with offshore teams through on-site visits and active engagement.
What you need to have:
Bachelor’s degree in business administration, Finance, Operations Management, or a related field.
10 years of experience in operations leadership, preferably in invoicing, finance operations, or related business processes.
Proven experience managing multi-site teams across different countries and cultures.
Strong knowledge of invoicing processes, financial controls, and process improvement methodologies.
What makes you stand out:
Expertise in process improvement frameworks such as Lean, Six Sigma, or similar. Strong stakeholder management and influencing skills, including engagement with senior leaders.
Proficiency with invoicing and financial systems, and data analytics tools to monitor performance metrics.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_347366
We are seeking a talented individual to join our Fiduciary Operations team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office.
The USC Premium Invoicing Manager will own the end-to-end premium invoicing process for the US and Canada markets, ensuring the delivery of high-quality invoices with reduced turnaround and total time to invoice. This role leads a multi-site operation spanning US and offshore locations and drives consistent performance, collaboration, and continuous improvement across all sites.
We will count on you to:
Lead and own the invoicing process for US and Canada, ensuring accuracy, quality, and efficiency in invoice delivery.
Drive continuous improvement initiatives to reduce total time to invoice and process turnaround time.
Manage and align performance across multiple sites (US and offshore), ensuring consistent and high-quality outputs.
Act as the escalation point for complex invoicing issues and strategic accounts in the US.
Manage workforce scheduling and resource allocation to meet business demands effectively.
Build and maintain strong relationships with offshore teams through on-site visits and active engagement.
What you need to have:
Bachelor’s degree in business administration, Finance, Operations Management, or a related field.
10 years of experience in operations leadership, preferably in invoicing, finance operations, or related business processes.
Proven experience managing multi-site teams across different countries and cultures.
Strong knowledge of invoicing processes, financial controls, and process improvement methodologies.
What makes you stand out:
Expertise in process improvement frameworks such as Lean, Six Sigma, or similar. Strong stakeholder management and influencing skills, including engagement with senior leaders.
Proficiency with invoicing and financial systems, and data analytics tools to monitor performance metrics.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_347366
Salary : $27