What are the responsibilities and job description for the Account Manager - Retirement Services position at Marsh & McLennan Companies, Inc.?
Company :
Marsh McLennan Agency
Description :
About Marsh McLennan Agency Midwest
Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
A day in the life.
As an Account Manager, you will be responsible for flawlessly executing projects and client service deliverables while managing a book of business for Retirement Services clients. You play a crucial role in client retention by collaborating with various stakeholders to provide customized service and build strong relationships. With a deep understanding of plan design, compliance, and industry best practices, the Account Manager communicates effectively with retirement plan participants and leads educational sessions. Additionally, they mentor Client Service Representatives and work with the Client Services Director to enhance team efficiencies and improvements.
Our future colleague.
We'd love to meet you if your professional track record includes these skills :
- Leverages knowledge of employer-sponsored retirement plans to communicate plan design, regulatory obligations, and options to clients, ensuring they understand and complete necessary compliance tasks
- Acts as a liaison between clients and recordkeepers to resolve issues, oversees client onboarding, and manages transitions while maintaining strong relationships
- Collaborates with clients on employee education needs and effectively manages time to prioritize client service and meet organizational expectations
- Partners with the recordkeeper / provider service team to manage new business implementation and ongoing client maintenance, while proactively evaluating plan design, staying current on industry trends, and fostering positive relationships with both clients and service providers
- Engages in regular team meetings to discuss accounts and service needs, trains and mentors team members, communicates effectively to support workflow, and fosters strong relationships with colleagues and industry partners while participating in ongoing professional development
These additional qualifications are a plus, but not required to apply :
We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
A Great Place to Work. A Great Place to Perk.
Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include :
Who You Are is Who We Are
MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.
Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.
To learn more about a career at MMA, check us out online : http : / / marshmma.com / careers or flip through our recruiting brochure : https : / / bit.ly / 3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick :
MMAMW
MMAretirement
LI-Hybrid
The applicable base salary range for this role is $61,700 to $115,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Salary : $61,700 - $115,000
