Captive Manager (MMA East)

MMA provides global risk management, risk consulting, insurance brokerage, alternative risk financing, and program management services for businesses, public entities, associations, professional services organizations, and private clients (high net worth). We offer specialized solutions and services covering a wide spectrum of business needs and exposures. Our goal is to help our clients achieve their business objectives. Working within MMA’s Employee Health & Benefits Consulting Division, the Captive Manager/Leader role will support and drive strategy to continue to grow our current stop loss captive solutions including and emerging captive solutions across MMA. This individual will help work with key internal partners including the MMA Stop Loss Center of Excellence, MMA Captive Center of Excellence, captive partners in the U.S. and Marsh Cayman and our fronting carrier partners.

The Captive Manager/Leader will help drive new growth in existing captive solutions, educate MMA Client and Production teams on the value of self-funding, alternative risk strategies like captives and support the management of our existing captive while working with key stakeholders on the development of additional captive product/solution opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:

General Responsibilities:

• Support our existing Captive including working with Board Members, Captive Members, Marsh Cayman and our Fronting Carrier partner including managing and coordinating annual board meeting and overall captive management activities, renewals, surplus return, etc.

• Partners with key leaders to develop overall captive strategy and product roadmap.

• Supports business development activities focused on identifying, qualifying, and launching programs with new and existing captive program partners.

• Manages, supports, and enhances our relationships with selected external Captive service providers and program / solution partners.

• Understands and effectively communicates the MMA Captive Stop-Loss and general self-funding value proposition and strategy to current and prospective partners

• Ability to develop and communicate new business or renewal rate actions including coordination with Stop Loss Center of Excellence on modeling, educating market on requirements to quote, final determinations/proposal delivery to support new business growth and persistency among current captive members.

• Develops and maintains relationships with clients, producers, and sales representatives to support MMA’s production goals and persistency

• Makes presentations to peers, producers, and leadership, as necessary

• Works with Marketing to identify marketing collateral needed to help support overall needs of the Captive Segment.

• Works with internal teams to stay abreast on various cost containment strategies/solutions that may be deployed at captive or captive member level including educating captive members and working through implications to captive risk, administrative rules, and rate actions.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Finance, Accounting, Risk Management, Health Policy, or related field.

• Minimum of 5 Years in working in Self-funded Employer Medical Stop-Loss Captive segment with direct experience working with, or in partnership with, Captive Program Managers and Captive Managers, Group Stop Loss Captive pricing, Underwriting methodologies, and Captive financial reporting

• Extensive knowledge and risk based underwriting experience of various captive arrangements including the following is preferred:

  • Standalone and single-parent captives

  • Group captives

  • Captive cells

  • Captive programs

  • Collateral/funding mechanisms

  • Reinsurance structures

• Strong organizational, time management and analytical skills

• Experience managing others including junior team members, product or value proposition subject matter experts and working with a high performing team.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong organizational, analytical skills and strong attention to detail.

• Excellent troubleshooting, decision making and problem solving skills.

• Proven ability to support multiple projects simultaneously with attention to detail and process.

• Ability to multi-task and work in a fast-paced environment.

• Excellent verbal and written communication skills.

• Ability to prioritize projects and meet deadlines.

• Ability to follow through on and successfully execute tasks while adhering to specified quality standards.

• Demonstrate high emotional intelligence (e.g.) in all matters related to client and internal interactions.

• Must be able to effectively interact with people internal and external customers.

• Intermediate knowledge of MS Office Suite (Word, Excel, Access, Outlook), working knowledge of pivot tables with preferred experience in Power BI and other programs.

• Ability to learn and master MMA proprietary tools and resources for client and prospect deployment.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is:

  • Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;

  • Occasionally required to stand and walk;

  • Extensive use of computer and keyboard and viewing of computer screen is required;

  • Specific vision abilities required by this job include vision, and ability to adjust focus.

• Other working conditions are normal for an office environment.

WORK LOCATION

• Work is typically performed either on site at MMA’s Conshohocken office, or at various customer/MMA locations as required including annual travel to Grand Cayman in support of the captive board meeting(s).

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Hybrid work

• Charitable contribution match programs

• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/

• https://www.facebook.com/LifeatMMA

• https://twitter.com/LifeatMMA

• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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