Area Manager (Facilities & Janitorial) - Tri-Cities, WA

Address Tri-Cities, WA, USA

Compensation $77,968.80/year

Job Description

Company Overview

National Maintenance Contractors offers comprehensive facility services to clients nationwide. We provide clients with high-quality and professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful with our organization. We believe in our employees. We invest in our employees. A career at Marsden means a career with a Company that will support your growth.

Position Summary

The Area Manager Oversees a Team Executing a High Level Of Customer Care For Key Accounts In Des Moines, IA And Will Drive The Leadership Engagement Growth & Safety (LEGS) Strategy Of The Company. Through Strong Communication And Company Support, The Area Manager Will Focus On Five Key Areas

• Leadership – Demonstrate leadership and retaining the right people to support the growth of our account.
• Employee Engagement – Engaging and having direct contact with our workforce every day to create a great employee experience.
• Customer Engagement – Creating “Raving Fans” of our client through positive customer relationships.
• Growth – Identifying opportunities that improve our client’s services and deliver growth.
• Safety - Proactively lead safety initiatives to ensure a safe work environment for all employees.
  
  

Key Responsibilities

• Directs and manages key operational functions
• Develops and maintains relationships of trust and engagement with on-site client
• Ensures standards for service quality, equipment, safety and performance are maintained and that cost-effective resources are used to maximize service standards
• Implement processes and structure in alignment with strategic initiatives and provide a clear sense of direction and focus
• Develops, monitors, and reports on operating costs within functional areas. Alerts key stakeholder(s) of cost and labor over run. Makes recommendations and implements solutions.
• Builds a culture of work safety and leads by example with one's own safe behavior
• Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources and Talent Acquisition as appropriate
• Conducts regular operations staff / training meetings with all direct reports
• Manages budget and controls expenses effectively
• Uses Microsoft Office-based cost management system to audit budget for account, which include: labor, supplies, leases and equipment
  
  

Skills And Qualifications

• Understanding of budgeting, labor and expense management with a basic understanding of financial and accounting practices
• ‪Demonstrated strong leadership, team building and coaching, as well as the ability to motivate people, assess and develop employee skills
• Visionary leader with ability to inspire respect and trust and mobilize others to fulfill the vision- be a champion for your team
• ‪‪Highly motivated and results oriented
• ‪Strong analytical and decision-making skills
• Ability to identify and solve complex problems
• High emotional intelligence
• Exceptional customer service
• Excellent oral and verbal communication skills
• Strong continuous improvement mindset
• Highly adaptable to changes in the work environment and competing demands
• Bilingual English & Spanish
• Floor Care Experience
  
  

Education and Experience

• 5 years of leadership experience leading a complex and multi-site team. Janitorial, distribution services, manufacturing, mechanical or other service-related industry experience preferred
• Demonstrated ability to provide leadership with responsibility for a decentralized workforce
• Measures of Success
• Meet or exceed net income growth targets
• Meet or exceed client retention goals
• Meet or exceed employee retention goals
• Meet or exceed management development goals
• Meet or exceed safety performance standards
• Maintain a detailed strategic plan for all areas of responsibility
  
  

Business Conduct

• Commits to behave in compliance with the company’s values and Code of Conduct.
• Builds a culture of work safety and lead by example with one’s own safe behavior.
• Ensures one’s own compliance with the Company’s published Operating Standards.
• Treats co-workers with respect and approaches conflict with positive intent and professionalism.
• Asks questions to understand why we do what we do and how we do it – champions change when improvements can be made.
  
  

EEO Statement

National Maintenance Contractors and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.

Start Your Application

First Name (Legal)

Last Name (Legal)

Email

Phone Number

• United States 1
• United Kingdom 44
• Afghanistan 93
• Albania 355
• Algeria 213
• American Samoa 1
• Andorra 376
• Angola 244
• Anguilla 1
• Antigua & Barbuda 1
• Argentina 54
• Armenia 374
• Aruba 297
• Ascension Island 247
• Australia 61
• Austria 43
• Azerbaijan 994
• Bahamas 1
• Bahrain 973
• Bangladesh 880
• Barbados 1
• Belarus 375
• Belgium 32
• Belize 501
• Benin 229
• Bermuda 1
• Bhutan 975
• Bolivia 591
• Bosnia & Herzegovina 387
• Botswana 267
• Brazil 55
• British Indian Ocean Territory 246
• British Virgin Islands 1
• Brunei 673
• Bulgaria 359
• Burkina Faso 226
• Burundi 257
• Cambodia 855
• Cameroon 237
• Canada 1
• Cape Verde 238
• Caribbean Netherlands 599
• Cayman Islands 1
• Central African Republic 236
• Chad 235
• Chile 56
• China 86
• Christmas Island 61
• Cocos (Keeling) Islands 61
• Colombia 57
• Comoros 269
• Congo - Brazzaville 242
• Congo - Kinshasa 243
• Cook Islands 682
• Costa Rica 506
• Côte d’Ivoire 225
• Croatia 385
• Cuba 53
• Curaçao 599
• Cyprus 357
• Czech Republic 420
• Denmark 45
• Djibouti 253
• Dominica 1
• Dominican Republic 1
• Ecuador 593
• Egypt 20
• El Salvador 503
• Equatorial Guinea 240
• Eritrea 291
• Estonia 372
• Eswatini 268
• Ethiopia 251
• Falkland Islands 500
• Faroe Islands 298
• Fiji 679
• Finland 358
• France 33
• French Guiana 594
• French Polynesia 689
• Gabon 241
• Gambia 220
• Georgia 995
• Germany 49
• Ghana 233
• Gibraltar 350
• Greece 30
• Greenland 299
• Grenada 1
• Guadeloupe 590
• Guam 1
• Guatemala 502
• Guernsey 44
• Guinea 224
• Guinea-Bissau 245
• Guyana 592
• Haiti 509
• Honduras 504
• Hong Kong 852
• Hungary 36
• Iceland 354
• India 91
• Indonesia 62
• Iran 98
• Iraq 964
• Ireland 353
• Isle of Man 44
• Israel 972
• Italy 39
• Jamaica 1
• Japan 81
• Jersey 44
• Jordan 962
• Kazakhstan 7
• Kenya 254
• Kiribati 686
• Kosovo 383
• Kuwait 965
• Kyrgyzstan 996
• Laos 856
• Latvia 371
• Lebanon 961
• Lesotho 266
• Liberia 231
• Libya 218
• Liechtenstein 423
• Lithuania 370
• Luxembourg 352
• Macau 853
• Madagascar 261
• Malawi 265
• Malaysia 60
• Maldives 960
• Mali 223
• Malta 356
• Marshall Islands 692
• Martinique 596
• Mauritania 222
• Mauritius 230
• Mayotte 262
• Mexico 52
• Micronesia 691
• Moldova 373
• Monaco 377
• Mongolia 976
• Montenegro 382
• Montserrat 1
• Morocco 212
• Mozambique 258
• Myanmar (Burma) 95
• Namibia 264
• Nauru 674
• Nepal 977
• Netherlands 31
• New Caledonia 687
• New Zealand 64
• Nicaragua 505
• Niger 227
• Nigeria 234
• Niue 683
• Norfolk Island 672
• North Korea 850
• North Macedonia 389
• Northern Mariana Islands 1
• Norway 47
• Oman 968
• Pakistan 92
• Palau 680
• Palestine 970
• Panama 507
• Papua New Guinea 675
• Paraguay 595
• Peru 51
• Philippines 63
• Poland 48
• Portugal 351
• Puerto Rico 1
• Qatar 974
• Réunion 262
• Romania 40
• Russia 7
• Rwanda 250
• Samoa 685
• San Marino 378
• São Tomé & Príncipe 239
• Saudi Arabia 966
• Senegal 221
• Serbia 381
• Seychelles 248
• Sierra Leone 232
• Singapore 65
• Sint Maarten 1
• Slovakia 421
• Slovenia 386
• Solomon Islands 677
• Somalia 252
• South Africa 27
• South Korea 82
• South Sudan 211
• Spain 34
• Sri Lanka 94
• St Barthélemy 590
• St Helena 290
• St Kitts & Nevis 1
• St Lucia 1
• St Martin 590
• St Pierre & Miquelon 508
• St Vincent & Grenadines 1
• Sudan 249
• Suriname 597
• Svalbard & Jan Mayen 47
• Sweden 46
• Switzerland 41
• Syria 963
• Taiwan 886
• Tajikistan 992
• Tanzania 255
• Thailand 66
• Timor-Leste 670
• Togo 228
• Tokelau 690
• Tonga 676
• Trinidad & Tobago 1
• Tunisia 216
• Turkey 90
• Turkmenistan 993
• Turks & Caicos Islands 1
• Tuvalu 688
• Uganda 256
• Ukraine 380
• United Arab Emirates 971
• United Kingdom 44
• United States 1
• Uruguay 598
• US Virgin Islands 1
• Uzbekistan 998
• Vanuatu 678
• Vatican City 39
• Venezuela 58
• Vietnam 84
• Wallis & Futuna 681
• Western Sahara 212
• Yemen 967
• Zambia 260
• Zimbabwe 263
• Åland Islands 358
  
  

I agree to allow my phone number to be used for texts from National Maintenance Contractors regarding my application process via Fountain. Message & data rates may apply. Message frequency varies according to account's preferences. Text HELP for help or STOP to unsubscribe. Your use of Fountain is governed by our Privacy Policy and Terms of Service.

By checking this box, I agree to receive calls regarding my application process, retainment, or future opportunities.

This page is protected by Cloudflare Turnstile.Your use of Fountain is governed by our Privacy Policy and Terms of Service.

View all openings