What are the responsibilities and job description for the Senior Associate, Talent position at Mars United Commerce?
Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800 Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe.
We’re looking for a Senior Associate, Talent. The Senior Associate, Talent will act as first point of contact for general employee inquiries for all Mars United Commerce employees. This position will report directly into the SVP, Talent.
PRIMARY RESPONSIBILITIES:
- Act as first point of contact for general requests for employees across all offices; answer questions and direct employees to correct resource especially for new hires, terms and those going on personal/medical leaves
- Manage administration around specific HR Policy/Forms:
- Manage maternity leave process in conjunction with benefits
- Collect parental leave forms, matching gift, health and wellness form, etc. and send to correct contact
- Process tuition reimbursement and officer reimbursements
- Onboarding point of contact for all new hires
- Administer value added talent programs such as performance management and talent planning
- Take on ownership of the performance improvement process for entry to mid-level employees
- Complete audits and manage processes including but not limited to:
- Create letters of agreement, separation agreements, supervisor data, distribution lists, and transfer data
- Conduct exit interviews for exiting entry- to mid-senior-level employees
- Partner with People Data and HR Operations to support all processes for employee life cycle
- Manage Onboarding process and conduct orientation
- Collect and review new hire paperwork and I9s for accuracy
- Serve as key contact for new hires for all onboarding inquiries
- Audit Career Settings system transactions that are entered by payroll to ensure accuracy and proactively resolving any data errors
- Track lateral transfers, severance agreements, intra-company mobility, letters of agreement, etc.
- Provide project management and administrative support, coordination and planning efforts for on-site activities
- Assist with employee relations matters and investigations to minimize organizational risk
- Build effective relationships and provide excellent client service by ensuring a positive employee experience
- Help drive people initiatives focusing on retention, engagement, recognition and talent management
- Serve as right hand resource to senior leads on HR team, as needed
SKILLSETS REQUIRED:
- 3-5 years or more of relevant work experience, including internships in Human Resources or related areas
- Proficient with Microsoft Word, PowerPoint, and Excel (required); Advanced Excel highly desired
- Strong written and verbal communication skills
- Successful experience multi-tasking and prioritizing
- Superior detail orientation and organizational skills and act with sense of urgency when required
- Resourceful, able to work independently and take initiative to anticipate and respond to employee/HR team needs.
- Experience navigating organization to find right solution and know when to raise issues to manager(s) for
- guidance.
- Good customer service attributes
- Professional and positive representative for group and company
- Team player
Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.
Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.
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