What are the responsibilities and job description for the Senior Manager, Account Management position at Marriott?
JOB SUMMARY
As a Sr. Manager, Account management, you will serve as a primary client-facing leader for Marriott’s Account management program. Reporting to the MVP of Sales, and leading a team of managers, this role is focused on partner engagement, insights delivery, and executive-level storytelling for Marriott Media advertisers.
You will translate campaign performance and measurement outputs into compelling narratives, insights, and recommendations for advertising partners. Acting as a trusted advisor, you will work closely with Sales & Partnerships to support client relationships, present interim and full campaign level results, and answer complex measurement questions. This role is ideal for a strong communicator who blends analytical depth with polished client presence. You are naturally curious and stay current on the MarTech/AdTech ecosystem, digital marketing landscape, and emerging measurement methodologies. You are a strategic thinker who consistently elevates your work.
CANDIDATE PROFILE
Education and Experience Required
- Bachelor's degree in Business, Economics, Marketing, Data Science, or related field.
- 5 years of experience in digital media or other digital business with a strong analytical background and experience.
- Strong technical and analytical foundation, with experience in data-driven decision-making and marketing analytics.
- Knowledge of measurement and analytics across digital marketing and media channels, including reporting frameworks and analytical models.
- Familiarity with core measurement science concepts, including experimentation and measurement frameworks (A/B testing, matched market, MMM, etc.), statistical sampling techniques and hypothesis testing, power analysis, and synthetic control.
- Familiarity with media channels, marketing technology, marketing operations, audience segmentation, and customer data strategies.
- Proven experience presenting analytical insights and answering all technical/data questions for both technical and non-technical stakeholders.
- Success in running sophisticated business processes across multiple internal teams in a fast-paced environment.
- Strong strategic and critical thinking skills; bias towards data-based decision making with the ability to break down complex problems and formulate plans.
- Excellent decision-making, project management, and communication skills.
- Strong conceptual skills and ability to translate theoretical concepts into analytical or research methodologies and tools.
- Understanding and adherence to the principles of data quality management, Agile, data privacy and modern marketing best practices.
Education and Experience Preferred
- Master’s degree in Business, Economics, Marketing, Data Science, or related field.
- SQL and PySpark experience.
- Familiarity with developing and presenting media advertising reporting.
CORE WORK ACTIVITIES
Primary Activities
- Serve as a lead reporting and insights partner for Marriott Media advertisers.
- Own the delivery and presentation of interim and full campaign performance results, insights, and recommendations to clients.
- Lead and develop Partner Campaign Reporting Managers, ensuring operational excellence and clear execution standards.
- Translate complex measurement methodologies and performance data into clear, client-ready narratives.
- Partner closely with Sales & Partnerships to support pitches, renewals, upsells, and ongoing advertiser success.
- Customize reporting outputs and insights to align with advertiser goals, KPIs, and business questions.
- Answer advertiser questions related to measurement frameworks, performance drivers, and optimization opportunities.
- Collaborate with internal reporting, measurement, and analytics teams to ensure client needs are accurately reflected in reporting deliverables.
- Provide feedback from clients to inform future reporting enhancements and measurement roadmap priorities.
- Develop best practices for client presentations, insights storytelling, and executive-level reporting.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.