What are the responsibilities and job description for the Manager, Global Product Standards position at Marriott?
JOB SUMMARY
The Manager, Global Product Standards will be responsible for creating, sustaining, and refreshing global product standards. This role will collaborate with cross-functional teams to create alignment and document new product standards, provide technical and operational design, and develop scalable solutions that support the enterprise.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, Industrial Design, or related major
- Six years of relevant professional experience in Operations (e.g., Rooms, F&B, Retail, Spa, Fitness, etc.) or related professional area, demonstrating progressive career growth and a pattern of exceptional performance
Preferred
- Five years of relevant professional experience working in a hotel
- Previous lifestyle experience
- Strong standard awareness and proven success in managing product standards and compliance
Travel Required: 10-40%
CORE WORK ACTIVITIES
Product standards
- Sustain and refresh existing product standards.
- Respond to field questions around new and existing programs, platforms, and initiatives.
- Update Marriott Global Source (MGS) with new or refreshed content.
- Create alignment and documents new product standards.
- Provide technical and tactical operational design on existing projects.
- Create job aids to support new, refreshed, or existing programs or initiatives.
- Collaborate closely across design, disciplines, and continent team.
- Use systematic processes to solve operational or design challenges.
- Work closely with cross-functional teams to update, refresh, design, develop and deliver scalable solutions.
- Translate requirements into compelling customer driven and profitable product or service solutions.
Vendor relationships and annual process support
- Provide support to sourcing and supply change management, trend sourcing, and contracts.
- Provide updates to supporting tools as needed.
- Provide content, feedback and updates as needed for Global Product Standards Audit.
- Provide updates and input to appropriate process and documents.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.