What are the responsibilities and job description for the Host/Hostess position at Marriott Savannah Riverfront?
Job Overview
The Marriott Savannah Riverfront is currently interviewing for an AM Hostess to join our dynamic team and become the welcoming face of our vibrant restaurant! In this lively role, you’ll create a warm, inviting atmosphere by greeting guests with enthusiasm, managing reservations, and coordinating seating arrangements to ensure a seamless dining experience. Your energy and professionalism will set the tone for memorable visits, fostering guest satisfaction from the moment they arrive. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a positive and energetic environment.
Responsibilities
- Greet guests promptly with a friendly, energetic attitude, making them feel valued and comfortable.
- Manage reservation bookings efficiently using POS (Point of Sale) systems such as Aloha POS or Micros POS, ensuring accurate seating assignments.
- Coordinate waitlists and seating arrangements to optimize table turnover while maintaining guest satisfaction.
- Answer incoming phone calls with professionalism, providing information about wait times or reservation details.
- Assist guests with seating preferences and special requests to enhance their dining experience.
- Maintain cleanliness and organization of the host/hostess station and waiting area to uphold food safety standards.
- Collaborate with servers and kitchen staff to ensure smooth flow of service and guest relations.
Experience
- Previous host/hostess experience in a fast-paced restaurant or food service environment is preferred.
- Strong customer service skills with the ability to communicate clearly and effectively.
- Familiarity with restaurant POS systems such as Aloha POS or Micros POS is advantageous.
- Experience in hotel or hospitality settings can be a plus, demonstrating guest relations expertise.
- Knowledge of food safety protocols and proper phone etiquette enhances guest interactions.
- Organizational skills to manage reservations, waitlists, and guest inquiries efficiently.
- A background in serving or food service helps in understanding restaurant operations and guest needs.
- * Hours are 7am - 1pm.
- We are an EOE
Join us in creating memorable dining experiences through exceptional hospitality! Your enthusiasm, communication skills, and dedication will make every guest feel like a VIP from arrival to departure.
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person