Senior Product Manager - Hotel Operations

Additional Information

Job Number 25042848

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP

Schedule Full Time

Located Remotely? Y

Position Type Management

Job Summary

The Senior Product Manager, Hotel Operations is responsible for managing innovative and emerging products within the Hotel Operations Product Team. This role will collaborate with business partners and technical teams to maintain a well-groomed product backlog of features that includes refined user stories with solid technical solutions that are ready for development.

The Senior Manager will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem solving.

CANDIDATE PROFILE

Required Education And Experience

• Undergraduate degree or equivalent combination of education/experience
• 6 years’ experience in IT, business, management operations, or related professional area
• Experience in Agile/Scrum software development practice
• Skilled at converting business needs into technology requirements
• Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
• Excellent communicator, both written and spoken. Must be able to explain product vision, business objective, technical feasibility, define requirements, and technical implementations
• Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
  
  

Preferred Education And Experience

• Proven expertise in software integrations, particularly within the API landscape
  
  

CORE WORK ACTIVITIES

Technical Product Owner

• Maintain a well-groomed product backlog of features to include refined user stories with solid technical solutions that are ready for development
• Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
• Support the definition of guest service product requirements and development of the product roadmap
• Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development
• Coordinate with support teams for defect resolution
  
  

Demonstrating and Applying Discipline Knowledge

• Provides technical expertise and support to persons inside and outside of the department
• Demonstrates knowledge of job-relevant issues, products, systems, and processes
• Demonstrates knowledge of function-specific procedures
• Keeps up-to-date technically and applies new knowledge to job
• Knowledge of and understanding of complex algorithms
  
  

Additional Responsibilities

• Proven ability to lead and work with cross-functional teams in support of specific business priorities
• Ability to solve problems quickly, think strategically, and drive data-driven decision making
• Ability to simultaneously manage multiple projects and aggressive timelines
• Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approach
• Effective written and oral communications skills with sensitivity to global communication needs
• Thrives in a fast-paced, entrepreneurial environment
• Demonstrates self-confidence, energy and enthusiasm in leading and influencing teams
• Proficiency in Office software products and digital collaboration tools
  
  

The salary range for this position is $98,500 to $157,900 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.

Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 42 days after the date of this posting, March 12, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.