What are the responsibilities and job description for the Housekeeping Manager position at Marriott International, Inc?
Additional Information: This hotel is owned and operated by an independent franchisee, Lotus Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
JOB SUMMARY:
The Housekeeping Manager is responsible for overseeing the cleanliness and maintenance of all guestrooms and public areas in compliance with H&H standards. This role coordinates repair and maintenance programs, ensures efficient and economical operation of housekeeping activities, and supervises housekeeping staff to uphold high standards of cleanliness and guest satisfaction.
SUPERVISORY RESPONSIBILITIES:
This position provides supervision to others: Yes
•Oversees housekeeping staff, including hiring, training, scheduling, and performance management.
•Ensures compliance with hotel policies and cleanliness standards.
•Coordinates with other departments to maintain seamless hotel operations.
JOB FUNCTIONS:
•Hires, trains, and supervises all housekeeping personnel.
•Prepares daily Room Attendant assignments, schedules staff, and submits records to the General Manager.
•Directs daily cleaning services for guestrooms and public areas.
•Continuously updates room status and verifies reports with the front desk.
•Inspects guestrooms, linen rooms, and public areas to maintain cleanliness standards.
•Schedules special cleaning tasks, including carpet shampooing and window washing.
•Ensures Room Attendants report needed repairs to the maintenance department.
•Maintains monthly inventory of housekeeping supplies and linens.
•Ensures staff compliance with uniform and grooming standards.
•Maintains payroll records, housekeeping reports, and requisitions.
•Purchases cleaning supplies and ensures proper usage.
•Ensures employee compliance with hotel rules and reports any violations.
•Manages distribution and recovery of Room Attendants’ keys.
•Develops and executes an inspection program to ensure cleanliness and sanitation.
•Establishes and maintains housekeeping and laundry schedules based on occupancy levels.
•Ensures adequate staffing for housekeeping operations based on occupancy demands.
•Controls labor costs while maximizing service efficiency.
•Assists in preparing the annual housekeeping budget and maintaining cost control.
•Evaluates employee performance and administers disciplinary actions when necessary.
•Recommends staff terminations when required.
•Identifies and implements new housekeeping methods to improve efficiency and cost-effectiveness.
•Maintains control over linen rooms, storerooms, and cleaning supply security.
•Coordinates housekeeping support for events and meetings.
•Performs other duties as assigned by management.
SKILLS & ABILITIES:
•Strong leadership and team management skills.
•Excellent attention to detail and organizational skills.
•Ability to multitask and prioritize tasks effectively.
•Strong problem-solving and decision-making abilities.
•Proficiency in housekeeping operations and hotel standards.
•Knowledge of cleaning agents, safety protocols, and inventory management.
•Strong communication and interpersonal skills.
•Ability to work flexible schedules, including weekends and holidays.
EDUCATION & CERTIFICATIONS :
•High school diploma or equivalent required.
•A minimum of 2-3 years of experience in housekeeping or hospitality management.
•Previous supervisory experience preferred.
•Knowledge of housekeeping equipment and cleaning procedures.
PHYSICAL REQUIREMENTS:
•Must be able to stand, walk, bend, and lift for extended periods.
•Ability to lift and carry up to 25 lbs.
•Must be able to operate housekeeping equipment.
This is a great opportunity for a hospitality professional ready to grow into – or continue developing – a housekeeping manager role. •Competitive salary •Comprehensive benefits package •Marriott travel perks and discounts •Opportunity to lead at an exciting new property within a growing brand. $58,000-$61,000
The salary range for this position is $58,000 to $61,000 annually.
The application deadline for this position is 45 days after the date of this posting, April 13, 2026.
This company is an equal opportunity employer.
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Salary : $58,000 - $61,000