Demo

Front Desk Supervisor

Marriott International, Inc
Flemington, NJ Full Time
POSTED ON 4/16/2026
AVAILABLE BEFORE 6/15/2026

Description

As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards. Positioned at the hub of guest interaction, you will ensure a seamless arrival, stay, and departure experience. If you enjoy engaging with others, leading a team, and take pride in being proactive, responsive, and caring, this role is a perfect fit. Many of our supervisors advance within a few years to Assistant General Manager roles.

Responsibilities

  • Provide the highest quality of service to guests at all times
  • Check guests in and out efficiently and in a friendly manner
  • Handle guest mail and messages with professionalism and accuracy
  • Maintain thorough knowledge of hotel staff, room locations, rates, amenities, and selling strategies
  • Take reservations and manage room blocks and special requests
  • Answer switchboard calls following proper telephone etiquette standards
  • Monitor room availability and assist AGM/GM with yield management and restrictions
  • Handle guest safe deposits per established procedures
  • Keep the lobby and desk area clean and presentable
  • Maintain thorough knowledge of emergency and security procedures

    Qualifications

  • High school diploma or equivalent required; hospitality or supervisory experience preferred
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to multitask and remain professional in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Commitment to delivering outstanding guest service
  • Be comfortable handling guest issues and complaints and strong in providing solutions
  • Ensure the team is exceeding a host of hospitality metrics including Marriott's guest service scores, and guest request and contact platforms
  • Be the point of contact between the hotel guests and all the services the hotel has to offer
  • Lead a team of associates who will look to you to learn the operation in addition to the property management system
  • Lightspeed property management system experience a plus
  • Prior Night Audit Experience preferred

    Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

    Our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Pay range: $21-$24/hr.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries (“Marriott”). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

    Salary : $21 - $24

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Front Desk Supervisor?

    Sign up to receive alerts about other jobs on the Front Desk Supervisor career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $37,364 - $49,338
    Income Estimation: 
    $47,129 - $61,962
    Income Estimation: 
    $37,364 - $49,338
    Income Estimation: 
    $47,129 - $61,962
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Marriott International, Inc

    • Marriott International, Inc Lahaina, HI
    • POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarm... more
    • 11 Days Ago

    • Marriott International, Inc Lahaina, HI
    • POSITION SUMMARY The Westin Maui Resort & Spa, Ka'anapali is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online tra... more
    • 11 Days Ago

    • Marriott International, Inc Lahaina, HI
    • POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest r... more
    • 11 Days Ago

    • Marriott International, Inc Honolulu, HI
    • Description Uniquely located in the heart of Honolulu , guests have the convenience of the city outside their front door yet are surrounded by the beauty o... more
    • 11 Days Ago


    Not the job you're looking for? Here are some other Front Desk Supervisor jobs in the Flemington, NJ area that may be a better fit.

    • The Union Hotel, Flemington, a Tribute Portfolio... Flemington, NJ
    • Description As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining ... more
    • 10 Days Ago

    • Grand Fitness Mgmt, LLC Hackettstown, NJ
    • Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82 locations. We strive to ach... more
    • 1 Month Ago

    AI Assistant is available now!

    Feel free to start your new journey!