What are the responsibilities and job description for the Front Desk Supervisor position at Marriott International, Inc?
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team.
Responsibilities
What You’ll Do
Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
Run the "perfect shift" by ensuring all checklist items are complete and standards are upheld.
Supervise Front Desk staff and ensure adherence to brand standards.
Oversee the department in the absence of the Department Manager.
Perform hourly tasks and operate equipment as needed, while assisting with new associate training and cross-training.
Handle additional responsibilities as assigned to maintain smooth operations.
What You’ll Bring
An outgoing personality and positive attitude.
Adaptability and the ability to work in a fast-paced environment.
Hospitality experience preferred but not required.
Other Information
What You Can Look Forward To
Medical, Dental, and Vision insurance (starting Day 1)
Life Insurance and Disability Insurance
Paid Parental Leave
DailyPay option
Employee Assistance Program (EAP)
401(k) with company match
Vacation/Paid Time Off (PTO) with rollover
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities for growth
Location Code: 2554
Salary.com Estimation for Front Desk Supervisor in Indianapolis, IN
$38,554 to $49,295
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