What are the responsibilities and job description for the FLEX Senior Manager, Payroll position at Marriott International, Inc?
The Senior Manager, Payroll & Timekeeping Systems is responsible for supporting governance, configuration, compliance, testing and continuous improvement of the full scope of timekeeping and payroll-adjacent systems. This role will support the Payroll Governance COE across a multi‑property hotel portfolio in the U.S. and Canada. The role provides support across UKG(ATLAS), Oracle HCM & Finance, time clocks, and integrations. The senior manager will have a strong payroll & timekeeping systems focus in hospitality nuances such as: F&B/banquets service charges & tips, union CBAs, shift & meal compliance, premium pay, and acquisitions. This role partners closely with cross‑functional teams [Finance, HR, Payroll Operations, IT and vendors] without direct reports, driving consistent standards, audit‑ready controls, and measurable performance.
Primary Responsibilities
Payroll & Timekeeping Governance
- Maintain CRT updates and table maintenance.
- Lead work rule standardization and employment term standardization.
- Oversee minimum wage adjustments, up‑to wage calculations, and related calculations conducted in payroll.
- Canary & Evention Governance -Manage billing, configuration changes, onboarding & integration error handling.
- Onboarding & offboarding of properties.
- Timeclocks – ordering, provisioning, configuration, inventory & firmware testing.
- Compliance oversight - ensure rules for CBAs, meal/rest breaks, short shift, reporting time, and absence requests.
- Support TEFRA configuration and maintenance.
- Support payroll accounting in areas of payroll costing, element configuration and GL reconciliation.
Testing Support
- Assist with improving and executing quarterly release testing scripts for Oracle & UKG UAT
- Identify potential impacts of new functionality from systems such as Oracle or UKG and execute and review test results to ensure no negative impacts to payroll results or role access
- Coordinate with stakeholders to document business requirements for desired system improvements
- Troubleshooting and research for ad hoc issues that arise within Oracle or UKG to determine root cause or user issues
- Review of defect resolution testing results and assist with prioritization and sign-off of items for migration to production.
- Setup, execution, and review of timekeeping and payroll processes with regards to new system implementations such as Oracle Finance.
Training, Education & Documentation
- Support payroll cadre communications, training, and webinars.
- Maintain and update job aids and how‑to guides.
- Provide education on wage laws, pay rules, and compliance.
Data, Analytics & Controls
- Monitor exception dashboards and payroll warnings.
- Perform variance analysis and deliver insights.
- Maintain audit documentation and publish scorecards.
Qualifications
- 5–7 years in hotel finance, payroll, timekeeping, WFM or HR.
- Expertise with Oracle HCM/Payroll, UKG (ATLAS) and Peoplesoft GL.
- Strong knowledge of Payroll accounting principles.
- Strong knowledge of hospitality pay structures.
- Experience in configuration, testing, compliance, and vendor governance.
- Advanced Excel and reporting skills.
- CPP preferred.
- Strong communication and influence skills.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.