What are the responsibilities and job description for the Front Desk Staff position at Marriott Fairfield Inn and Suites?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure smooth daily operations, creating a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Duties
- Greet visitors, clients, and staff with a warm, professional demeanor, ensuring they feel welcomed and valued.
- Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or personnel.
- Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools.
- Handle data entry tasks accurately using computer literacy skills, including maintaining filing systems and updating records.
- Support office management by organizing supplies, managing incoming and outgoing mail, and performing clerical duties such as proofreading documents.
- Assist with bookkeeping tasks using QuickBooks or similar software to track expenses and invoices.
- Provide customer support via phone or in person, addressing inquiries with excellent phone etiquette and professionalism.
Qualifications
- Proven experience in office management, clerical work, or in a fast-paced environment.
- Strong computer skills including proficiency with Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic data entry.
- Excellent organizational skills with the ability to multitask effectively and prioritize responsibilities.
- abilities are highly preferred to serve diverse client needs effectively.
- Experience with multi-line phone systems, calendar management, and customer service is essential.
- Knowledge of office equipment such as fax machines, printers, and scanners is advantageous.
- Previous experience in medical or dental reception is a plus but not required; training will be provided for specific industry needs. Join us as a Front Desk Associate where your enthusiasm meets professionalism! You’ll play a key role in creating a positive first impression while supporting essential administrative functions that keep our office running smoothly. We value proactive individuals who thrive in organized environments and are eager to deliver outstanding customer service every day!
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Front desk: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Salary : $12 - $14