What are the responsibilities and job description for the Front Desk Associate position at Marriott Fairfield Inn and Suites?
Job Overview
We are seeking a dynamic and friendly Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your energetic approach and organizational skills will ensure smooth daily operations, creating a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a professional environment that values proactive, personable individuals.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Answer phone systems efficiently, directing calls accurately and professionally while practicing excellent phone etiquette.
- Handle data entry, filing, and document proofreading to maintain accurate records and support office organization.
- Assist with clerical duties including typing correspondence, managing emails, and supporting customer service initiatives.
- Provide customer support by addressing inquiries promptly and professionally, ensuring a positive experience for all visitors and callers.
Qualifications
- Proven office experience with strong organizational skills and attention to detail.
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Excellent communication skills with a friendly demeanor; bilingual abilities are a plus.
- Experience with phone systems and phone etiquette is highly desirable.
- Prior clerical or administrative experience in a professional setting preferred.
- Knowledge of office management procedures such as filing, data entry, proofreading, and calendar management.
- Ability to handle multiple tasks efficiently while demonstrating strong time management skills. Join us as a Front Desk Associate to play a key role in creating a welcoming environment while honing your administrative talents!
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15