What are the responsibilities and job description for the Full Time Host position at Marrello Restaurants & Catering?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring exceptional guest experiences. Your primary responsibilities will include greeting guests, managing reservations, and maintaining the flow of service within the restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate with the kitchen and wait staff to ensure timely service.
- Assist guests with inquiries about the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the host stand and dining area.
- Handle guest complaints or concerns with professionalism and empathy.
- Utilize Toast POS system for managing reservations and tracking guest preferences.
- Collaborate with team members to provide excellent guest services.
Skills
- Strong communication skills to effectively interact with guests and staff.
- Experience in hotel or restaurant environments preferred, with knowledge of food service operations.
- Familiarity with Toast POS or similar point-of-sale systems is a plus.
- Excellent guest relations skills, demonstrating a commitment to customer satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others, contributing to a collaborative team atmosphere.
Join us as we strive to provide outstanding hospitality experiences for our guests!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $18